Account Manager
Fridley, MN - USA
Job Summary
Taylor Corporation isa dynamic diversified companywith bigplans for the futureandyour career. We power our employees potential and strive to createopportunityand security for every member of the team. Ifyoureready for something biggermore challenge more variety more pathways for professional growthwe should talk.Werepassionate about ourworkwe believe there is always a better way andwerelooking for people like you.
Ready toreach your potentialItstime to look at Taylor.
Your Opportunity:Taylor is seeking an Account Manager in Fridley-MN who is responsible for providing the customer with positive consultative and service-based this role you will act as the project manager liaison between the customer and manufacturing facility to ensure projects are delivered on time to customer expectations while maintaining internal profitability goals.
Work Authorization:
To be considered for the Taylor opportunities candidates mustbe authorized towork in the United States without the need for employer sponsorship.
Your Responsibilities:
Gathering and understanding job specific requirements from the customer to accurately enter jobs into production
Align with Sales Rep on client expectations and service levels
Communicating production schedules and updates to the customer proactively managing production milestone dates and tracking production status to ensure orders ship on time
Resolving production-related issues to ensure customer expectations are met
Providing sales support including product pricing schedule capacity and production related requests
Managing multiple accounts programs/projects/tasks in a fast-paced environment
Documenting and maintaining account specific standard operating procedures
Leading regular scheduled meetings with the customer to discuss the status of current orders quality and forecast opportunities
Maintaining favorable relationships with external customers and internal team members
You Must Have:
Bachelors degree and/or 2 years of experience in customer service or customer support role
Excellent written and verbal communication skills
Detail oriented strong organizational skills and ability to handle complex tasks
Ability to solve problems effectively respond to continually changing priorities and coordinate multiple projects
Proficient in Microsoft PowerPoint Excel Word and Outlook
Project management skills
Previous print industry or manufacturing experience
The anticipated annual salary range for this position is $65000 - $75000. The actual base salary offered depends on a variety of factors which may include as applicable the qualifications of the individual applicant for the position years of relevant experience specific and unique skills level of education attained certifications or other professional licenses held and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporations total compensation and benefits package for employee.
About Taylor Corporation
One of the largest print and communications firms in North America Taylors family of companies provides a diverse set of products services and technologies that address the toughest business challenges. We work diligently each day to create printed and digital marketing communication solutions that help power many of the worlds most recognizable brands.
With more than 50 years of categoryexpertiseand10000 employeesspanning dozens of U.S. states and multiple countries Taylor serves businesses and distributors both large and small. Our employees enjoy a comprehensive benefit package including a choice of several health plans dental vision wellness programs life and disability coverage flexible spending accounts health savings accounts a 401(k) plan with company match paid time off (PTO) and64 hoursof annual holiday pay.
The Employerretainsthe right to change or assign other duties to this position.
Taylor Corporationis an equal opportunity employer. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national originveteranor disability status.
Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.
Required Experience:
Manager
About Company
Grow your business with Taylor. Build your brand by using a single source for your print, packaging, labeling, marketing and supply chain services.