Studio Operations & Production Coordinator

About PHOENIX

PHOENIXRetail LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern confident and effortless stylewhether dressing for work everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores 50 Bonobos Guideshops and online at.

About Express

Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980 the brand has embraced a design philosophy rooted in modern confident and effortless style. Whether dressing for work everyday or special occasions Express ensures you look and feel your best wherever life takes you.

The Company operates over 400 retail and outlet stores in the United States and Puerto Rico the store and the Express mobile app.

The Studio Operations & Creative Production Coordinator supports the day-to-day execution of ecommerce photo studio operations and campaign production for Phoenix Retail helping ensure work is organized efficient and executed with accuracy across Express and Bonobos. This role plays an important support function within the studio and production team partnering closely with the Senior Manager Studio Operations & Campaign Production and the Senior Specialist Creative Production to help keep shoots samples product flow and related processes on track.

This role is responsible for coordinating product samples supporting studio and production logistics maintaining organization across key workflows and helping facilitate communication across cross-functional partners including Merchandising Styling Art Direction Visual and E-Commerce. The Coordinator helps ensure product and production needs are anticipated and managed effectively so shoots run smoothly and assets are delivered in support of broader business priorities.

This is a highly detail-oriented and collaborative role requiring strong organizational skills clear communication and the ability to manage multiple priorities in a fast-paced studio and production environment.

KEY RESPONSIBILITIES

Support the day-to-day operations of the ecommerce photo studio and campaign production process helping keep projects organized and on track from planning through execution
Partner closely with the Senior Manager Studio Operations & Campaign Production in support of studio operations production logistics and workflow coordination
Support the Senior Specialist Creative Production on campaign and marketing shoot needs helping manage timelines product readiness and executional details
Intake organize track and manage product samples for ecommerce and campaign shoots in partnership with Merchandising and cross-functional teams
Maintain clear visibility into sample status due dates and product movement ensuring teams are informed of updates and timing
Order product as needed for ecommerce marketing and campaign-related projects
Pack ship receive and organize product for studio and off-site shoots ensuring accuracy and readiness against production timelines
Create maintain and update product-related decks trackers and supporting documents communicating changes and updates to relevant teams in a timely manner
Partner with Merchandising Styling Art Direction Visual and E-Commerce teams to align on product priorities sample needs and shoot readiness across channels
Participate in style-outs and related meetings as a product liaison helping ensure alignment between Styling Art Direction and Merchandising
Assist in reviewing imagery for product floorset accuracy color accuracy and product details flagging issues as needed
Help coordinate subprocess touchpoints connected to the Creative and Marketing calendars ensuring deadlines and dependencies are supported
Maintain organization across studio and production materials trackers product flow and documentation
Assist with scheduling coordination and general support for studio and production workflows as needed

Help identify issues gaps or upcoming deadlines and proactively communicate them to the appropriate team members
Serve as a reliable support partner across studio operations and production contributing to efficient execution and strong cross-functional alignment
Support additional studio sample management and production-related needs as assigned

REQUIRED EXPERIENCE & QUALIFICATIONS

Essential Qualifications

Bachelors degree or equivalent experience related to Marketing Studio Operations Photo Shoots Production or E-Commerce
23 years of relevant experience in studio operations sample coordination creative operations production ecommerce shoots or related fields
Strong proficiency in Microsoft Excel and/or Google Sheets
Strong written and verbal communication skills with the ability to work effectively with internal and external partners
Exceptional attention to detail and strong organizational skills
Excellent time management and prioritization skills with the ability to support multiple deadlines simultaneously
Ability to maintain accuracy across detailed product sample and production workflows
Experience working across multiple cross-functional teams in a fast-paced environment
Ability to communicate clearly and help maintain a consistent source of truth across departments
Basic knowledge of Google Drive tools and shared file management

Preferred Qualifications

Experience supporting ecommerce studio operations product sample management or photo shoot coordination
Experience in retail fashion or consumer brand environments
Familiarity with creative production or marketing workflow processes
Experience supporting cross-functional teams including Merchandising Styling Creative or E-Commerce

CRITICAL SKILLS & ATTRIBUTES

Highly organized and detail-oriented
Strong follow-through and executional discipline
Proactive and solutions-oriented
Collaborative and dependable team player
Clear communicator with a service-minded approach
Comfortable working in a fast-paced deadline-driven environment
Resourceful adaptable and willing to roll up sleeves where needed
Positive attitude with a strong sense of ownership and accountability

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An equal opportunity employer PHOENIX does not discriminate in recruiting hiring or any other terms and conditions of employment hiring on the basis of any federal state or locally protected characteristic. PHOENIXonly hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability please call 1- and say Associate Relations orsend an e-mail toand let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition PHOENIX will not consider or approve payment to any third-parties for hires made.