Sales Manager SMB Outbound Sales (Remote)
Austin, TX - USA
Job Summary
Summary
*At this time we are not considering candidates in the Bay Area.
Are you an experienced sales leader with a passion for building and guiding high-performing outbound sales teams Do you thrive in fast-paced goal-driven environments where your leadership directly impacts team success and business growth If youre energized by coaching others and driving results wed love to connect.
At Yelp our mission is to connect people with great local businessesand that starts with a world-class sales team. With over 138 million unique monthly visitors and a highly engaged user base Yelp offers an unmatched platform for local businesses to reach new customers.
Were looking for a results-oriented Outbound Sales Manager to lead a team of Inside Sales Representatives focused on selling Yelps advertising solutions to small local businesses across the U.S. This is a hands-on leadership role where youll support develop and inspire your team to exceed sales goals through high-volume outbound cold calling and consultative selling.
What youll do:
- Lead coach and support a team of 1015 Account Executives in a high-volume outbound cold calling environment.
- Drive daily outbound activity and ensure team members consistently meet or exceed KPIs.
- Provide hands-on coaching through call reviews live shadowing and structured 1:1s to strengthen sales skills and improve close rates.
- Foster a collaborative inclusive and high-performance team culture focused on accountability growth and continuous learning.
- Facilitate effective team meetings sales trainings and performance check-ins to drive engagement and results.
- Analyze team performance metrics and implement strategies to improve conversion rates and exceed monthly revenue targets.
- Ensure accurate and transparent communication of Yelps products pricing and policies to prospective clients.
What it takes to succeed:
- Have 1 years of experience effectively developing and managing inside sales teams within a high-volume outbound sales environment
- Are well-versed in selling digital products to SMBs and using Salesforce CRM
- Proven success leading teams in a cold calling environment with a focus on high activity and quota achievement.
- Strong coaching and mentoring skills with a commitment to developing others and fostering career growth.
- Data-driven mindset with the ability to analyze performance metrics and implement actionable improvements.
- Excellent communication organizational and time management skills.
- Comfortable working in a fast-paced remote-first environment.
- Have earned a Bachelors degree OR 3 years of customer-facing experience and hold a HS Diploma or GED
What youll get:
- Effective your first day: Full medical vision and dental
- 15 days PTO (accrual begins on date of hire and increases with 2 years of tenure thereafter) 12 paid holidays plus one floating holiday
- Up to 14 weeks of parental leave
- Monthly wellness subsidy
- Work from home reimbursement
- Flexible spending account
- 401(k) retirement savings plan
- Employee stock purchase plan
- Compensation range for this position is $63k- $78k annually plus performance based incentives.
Closing
Required Experience:
Manager
About Company
Be part of an empowering mission to connect people to great local businesses with Yelp! Search for open positions on our career site today.