What you can expect

As a Senior AI Product Manager lead the development of advanced agentic workflow capabilities for Zoom AI Companion enhancing AI-driven task planning and tool orchestration.
Drive the creation and scaling of custom agentic features transforming foundation models into a robust configurable AI workflow platform embedded across Zooms ecosystem.
Collaborate with engineering research design data marketing and users to shape the evolution of AI Companion improving productivity and automating business processes effectively.
Focus on delivering scalable reliable and extensible AI solutions tailored for business users and developers within Zooms collaboration and process automation framework.

About the Team

The Zoom AI Product team drives AI strategy defining AI Companion and platform capabilities while integrating generative AI automation and agent technologies across Zooms products.
This team transforms advanced AI innovations into impactful experiences and scalable platforms for users businesses and developers.
This position involves leading agentic workflows overseeing cross-product and platform development for custom agent functionalities.

Responsibilities

• Defining the product vision roadmap and milestones for Zoom AI Companion in the areas of agenticworkflows custom agents and automation platforms.

• Developing and implementing adaptable agent frameworks and workflow functionalities includingtask organization resource utilization collaborative systems memory retention contextual oversightand performance tracking.

• Developing deep understanding of real user pain points in meetings collaboration and enterpriseworkflows and abstract complex real-world scenarios into reusable scalable AI workflow capabilities.

• Partnering closely with AI/ML and platform engineering teams to translate the latest model and agenttechnologies into high-reliability observable and evaluable product systems

• Driving end-to-end product management from concept and prototyping to scaled launch.

• Establishing core success metrics for agentic products.

• Leading cross-functional collaboration with engineering design data legal privacy and security toensure enterprise-grade compliance controllability and explain ability of agentic workflows.

• Partnering with marketing customer success and strategy teams to deliver agentic solutions forenterprises and developers.

What were looking for

• Need Bachelors degree or above in Computer Science Engineering or a related field

• Have 6 years of product management experience with background in AI products platformproducts developer tools or enterprise systems

• Need to have hands-on experience delivering products or prototypes in generative AI AI agentsautomation RAG intelligent assistants or agent-based systems

• Demonstrate understanding of agentic systems including planning tool calling memory multi-agentorchestration and evaluation

• Demonstrate expertise in cloud platforms and AI application architectures transforming unclearchallenges into defined products while collaborating efficiently with engineering teams.

• Have a proven record of building new products from 0 to 1 and successfully scaling them

• Need the ability to drive complex cross-functional initiatives and create clarity in highly ambiguousenvironments

• Have excellent written and verbal communication skills able to clearly articulate highly technicalproduct value to engineers designers and leadership teams

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role Hybrid Remote or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness our benefits program offers a variety of perks benefits and options to help employees maintain their physical mental emotional and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise and today help people communicate better with products like Zoom Contact Center Zoom Phone Zoom Events Zoom Apps Zoom Rooms and Zoom Webinars.
Were problem-solvers working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative growth-focused environment.

Our Commitment

At Zoom we believe great work happens when people feel supported and empowered. Were committed to fair hiring practices that ensure every candidate is evaluated based on skills experience and potential. If you require an accommodation during the hiring process let us knowwere here to support you at every step.

If you need assistance navigating the interview process due to a medical disability please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests such as application follow-ups or technical issues will not be addressed.