Sales Manager

Sales Manager

General Summary

Our Sales Managers areresponsible to the GM andGSM for leading the activities and performance of all four brands of automobiles on our 20 acres campus. Team leadership encompasses: full leadership of your assigned sales team; manufacturer relations; management of all business processes related to forecasting marketing inventory sales customer service and satisfaction performance training and profitability.

Leadership responsibility is achieved in part by understanding and living the Sheppard Motors core values as represented by our PVG Core Values document and by implementing the following Expectations of Sales Managers.

Expectations of the Sales Manager

Forecasting

• Provide the Owner and the GSM with a yearly forecast quarterly updates and monthly results for your assigned brandnew car sales.
• Provide the Owner and the GSM with yearly quarterly and monthly sales Team goals and performance results.
• Prepare and review the monthly sales and performance goals of each team member with the GSM.

Marketing

• Achieve the manufacturers market share requirements.
• Recommend to the GSM plans for short and long range advertising sales promotions; staffing needs; insure that all manufacturers funded advertising programs meet manufacturer requirements.

CSI

• Achieve outstanding results from manufacturer surveys.
• Achievement of CSI requirements for your assigned brand is imperative. Know what the department status is with the manufacturer and update the Owner and GSM monthly.

Team Leadership

• Recruit train manage hold accountable and nurture team members.
• Using the annual forecast create a monthly activity and performance forecast for each team member and hold them accountable for activity and results.
• Insure that all team members are trained to follow the Sheppard Core Values and Salesperson Training Manual.
• Support promote and evaluate adherence to the 40 (appointments)/20 (write-ups)/10 (sales) process.
• Review monthly commission sheets productivity reports team members monthly forecasts and profit performance with the GSM.
• Implement a quarterly performance measurement meeting with each team member.
• Prepare a quarterly performance report for each salesperson for the GSM.

Inventory

• Recommend to the GSM the new car inventory to be carried by color model and equipment based on customer and market analysis.
• Maintain a balanced inventory; a 60 day inventory is optimum not to exceed 90 days.
• Keep the floored inventory within bank guidelines.
• Require that standards are maintained for displaying merchandising and maintaining new vehicles.

Customer Service

• Model demonstrate train and teach the team what it means to put the customer first and then care for their automotive needs.

Financial Duties and Responsibilities

• Maximize profitability of the department and meet and/or exceed projected sales goals asforecasted with the Owner and the GSM.
• Manage all contracts in transit until funded.

Core Values

• Every Team Leader is expected to know model live by and implement the Sheppard Core Values for their team.
• At least once a quarter every Team Leader is expected to present and discuss a case study to their team that relates to the Sheppard Motors Core Values.

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance