Training Coordinator, WWFE Global Trainer Centre of Excellence
Share
Job Location:
Seattle, OR - USA
Monthly Salary:
Not Disclosed
Posted on:
8 days ago
Vacancies:
1 Vacancy
Job Summary
To support the growing demand for AWS services and ensure our field teams are equipped with the necessary skills we are seeking a detail-oriented and highly organized Training Coordinator to join our Global Trainer Center of Excellence (GTCoE). This role is crucial in orchestrating the day-to-day operations that ensure the smooth delivery of key Instructor-Led Enablement Programs to our Commercial Sales (field) organization.
As a Training Coordinator you will be at the heart of our training operations managing logistics schedules and communications for a wide range of training programs. Your role will be instrumental in creating seamless learning experiences for our field teams from coordinating complex event schedules to managing course materials and participant feedback.
This position offers an opportunity to contribute to AWSs growth by supporting the development and delivery of advanced training programs. Youll work closely with instructors subject matter experts and various internal teams to ensure that our enablement initiatives are executed flawlessly and align with AWSs evolving business strategies and customer needs.
Your attention to detail ability to manage multiple priorities and passion for continuous improvement will be key in this role. While you may not be delivering the training directly your work behind the scenes is critical in empowering our instructors and learners to focus on skill development and knowledge transfer.
Key job responsibilities
all Instructor-led training (ILT) program logistics including scheduling room bookings communications learner invites and reminders for both in-person/classroom and remote (e.g. Webex) modalities.
forward-looking schedule management of both internal and external instructors facilitators and subject-matter-experts in accordance with program prioritization direction.
records up-to-date at all times ensuring they are accurate and current.
class capacity and registration using learning/course (LMS) management platforms
as a point of contact for learners regarding program-related questions referring and escalating as necessary.
with various internal teams to ensure seamless execution of training programs.
training inventory including materials equipment and digital resources.
and report on training program metrics including attendance rates completion rates and participant feedback.
in the creation and maintenance of training documentation including process guides and standard operating procedures.
the onboarding process for new trainers and coordinators.
vendor relationships related to training logistics and materials.
in budget tracking and reporting for training programs.
A day in the life
As a Training Coordinator your day is fast-paced and varied. You might start by reviewing the days training schedule and sending out final reminders to participants.
Mid-morning you might find yourself in a planning meeting for an upcoming large-scale training event coordinating with various teams on logistics content and participant selection. After lunch you could be analyzing feedback from recent training sessions compiling insights to share with the team.
In the afternoon you might be working with instructors on their training schedules discussing training requests from stakeholders preparing materials or coordinating with vendors.
Your day might conclude with a check-in meeting with your manager discussing progress on ongoing projects. Throughout the day youre constantly monitoring your email and chat responding to queries from trainers participants and other stakeholders ensuring everyone has the information they need for successful training experiences.
About the team
The Global Trainer Center of Excellence (GTCoE) is a vital component of the AWS Worldwide Field Enablement (WWFE) organization. As part of WWFE the GTCoE is dedicated to creating innovative scalable and consistent learning experiences that align with AWSs evolving business strategies and customer needs.
By leveraging a diverse team of experienced instructors and WWFE instructional designers the GTCoE ensures that AWS field personnel are equipped with the latest skills knowledge and methodologies to effectively engage with customers and drive business growth. The GTCoE plays a crucial role in maintaining AWSs competitive edge by continuously upskilling the global field organization fostering a culture of continuous learning and directly contributing to the companys overall success.
The GTCoE is at the forefront of innovation in training methodologies leveraging AI adaptive learning and other emerging technologies to create immersive personalized learning experiences and accelerate program development.
- Bachelors degree in a relevant field or equivalent work experience
- Experience managing multiple complex calendars planning and organizing events of all sizes and coordinating domestic and international travel or experience managing multiple calendars
- Experience leading prioritization of tasks team scheduling time management and meeting deadlines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure or experience driving collaborative projects from conception to delivery
- Knowledge of Microsoft Office Suite (Excel Word SharePoint and PowerPoint)
- Experience managing training programs
- Experience in a fast-paced high-tech company
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Experience with budgeting scheduling and cost reports
- Experience with Learning Management Systems (LMS) administration and reporting
- Experience with virtual meeting platforms (e.g. Webex Zoom Microsoft Teams)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
As a Training Coordinator you will be at the heart of our training operations managing logistics schedules and communications for a wide range of training programs. Your role will be instrumental in creating seamless learning experiences for our field teams from coordinating complex event schedules to managing course materials and participant feedback.
This position offers an opportunity to contribute to AWSs growth by supporting the development and delivery of advanced training programs. Youll work closely with instructors subject matter experts and various internal teams to ensure that our enablement initiatives are executed flawlessly and align with AWSs evolving business strategies and customer needs.
Your attention to detail ability to manage multiple priorities and passion for continuous improvement will be key in this role. While you may not be delivering the training directly your work behind the scenes is critical in empowering our instructors and learners to focus on skill development and knowledge transfer.
Key job responsibilities
all Instructor-led training (ILT) program logistics including scheduling room bookings communications learner invites and reminders for both in-person/classroom and remote (e.g. Webex) modalities.
forward-looking schedule management of both internal and external instructors facilitators and subject-matter-experts in accordance with program prioritization direction.
records up-to-date at all times ensuring they are accurate and current.
class capacity and registration using learning/course (LMS) management platforms
as a point of contact for learners regarding program-related questions referring and escalating as necessary.
with various internal teams to ensure seamless execution of training programs.
training inventory including materials equipment and digital resources.
and report on training program metrics including attendance rates completion rates and participant feedback.
in the creation and maintenance of training documentation including process guides and standard operating procedures.
the onboarding process for new trainers and coordinators.
vendor relationships related to training logistics and materials.
in budget tracking and reporting for training programs.
A day in the life
As a Training Coordinator your day is fast-paced and varied. You might start by reviewing the days training schedule and sending out final reminders to participants.
Mid-morning you might find yourself in a planning meeting for an upcoming large-scale training event coordinating with various teams on logistics content and participant selection. After lunch you could be analyzing feedback from recent training sessions compiling insights to share with the team.
In the afternoon you might be working with instructors on their training schedules discussing training requests from stakeholders preparing materials or coordinating with vendors.
Your day might conclude with a check-in meeting with your manager discussing progress on ongoing projects. Throughout the day youre constantly monitoring your email and chat responding to queries from trainers participants and other stakeholders ensuring everyone has the information they need for successful training experiences.
About the team
The Global Trainer Center of Excellence (GTCoE) is a vital component of the AWS Worldwide Field Enablement (WWFE) organization. As part of WWFE the GTCoE is dedicated to creating innovative scalable and consistent learning experiences that align with AWSs evolving business strategies and customer needs.
By leveraging a diverse team of experienced instructors and WWFE instructional designers the GTCoE ensures that AWS field personnel are equipped with the latest skills knowledge and methodologies to effectively engage with customers and drive business growth. The GTCoE plays a crucial role in maintaining AWSs competitive edge by continuously upskilling the global field organization fostering a culture of continuous learning and directly contributing to the companys overall success.
The GTCoE is at the forefront of innovation in training methodologies leveraging AI adaptive learning and other emerging technologies to create immersive personalized learning experiences and accelerate program development.
- Bachelors degree in a relevant field or equivalent work experience
- Experience managing multiple complex calendars planning and organizing events of all sizes and coordinating domestic and international travel or experience managing multiple calendars
- Experience leading prioritization of tasks team scheduling time management and meeting deadlines
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure or experience driving collaborative projects from conception to delivery
- Knowledge of Microsoft Office Suite (Excel Word SharePoint and PowerPoint)
- Experience managing training programs
- Experience in a fast-paced high-tech company
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Experience with budgeting scheduling and cost reports
- Experience with Learning Management Systems (LMS) administration and reporting
- Experience with virtual meeting platforms (e.g. Webex Zoom Microsoft Teams)
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at WA Seattle - 80200.00 - 119100.00 USD annually
Required Experience:
IC
About Company
Free shipping on millions of items. Get the best of Shopping and Entertainment with Prime. Enjoy low prices and great deals on the largest selection of everyday essentials and other products, including fashion, home, beauty, electronics, Alexa Devices, sporting goods, toys, automotive ... View more
