Director, Academic Success Coach

Student Success and Well-Being (SSWB):

The Division of Student Success and Well-Being (SSWB) creates opportunities for undergraduate students to thrive by providing a system of support to foster academic success retention and timely degree attainment. Driven by equitable outcomes for all students innovation and excellence we assist students in achieving their academic and personal goals. Working collaboratively with the colleges and campus partners a holistic student-centered approach is utilized to empower students to strive for academic achievement and individual growth.

The Opportunity:

The University of Central Florida is currently accepting applications for the role of Director Academic Success Coach. The Director Academic Success Coach will have full oversight of the Academic Success Coaching team in the College of Sciences (COS) including supervisory authority quality assurance and performance of coaching staff. The Director will partner closely with academic college leadership including Associate/Assistant Deans and Deans to ensure that continuity of student services and programs are maintained as much as possible and ensure that quality programs remain as consistent as possible within the Academic Success Coaching model.

The Director ASC will also work collaboratively with other Directors ASCs along with other student support and well-being offices across campus to provide the best comprehensive care to UCF students.

This is a full-time year-round position that will include training and development opportunities and a supportive fast-paced exciting working environment dedicated to innovating student success and well-being!

UCFs Coaching Model:

The Academic Success Coach (ASC) role is a newly created exciting position that combines academic advising and academic coaching. ASCs are responsible for maintaining a case load of students and applying coaching methodologies and case management approaches to support students throughout their academic journey. All Directors Assistant Directors and ASCs report centrally in the Division of Student Success and Well-Being.

Responsibilities:

Strategic Leadership & Team Management

Minimum Qualifications:

Masters degree and 8 years of relevant experience including 3 years of leadership experience or Doctoral degree and 6 years of relevant experience including 2 years of leadership experience or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications:

• Demonstrated experience in higher education student success academic advising retention coaching programs or related areas.

• Progressive leadership experience supervising staff in an academic advising academic success coaching or student support environment.

• Experience leading large or complex teams including establishing expectations managing productivity metrics and navigating employee escalations.

• Proven ability to leverage data and CRM systems to monitor student engagement evaluate team performance and support datainformed decisionmaking.

• Demonstrated success in developing highperforming teams through mentorship training and performance coaching.

The most successful candidates may possess the following qualities:

• Demonstrated sound judgment with the ability to make accurate thoughtful and appropriate decisions in complex situations.

• Ability to perform duties with a high degree of integrity confidentiality and adherence to professional ethical standards.

• Strong communication and presentation skills with experience engaging staff faculty leadership and students.

Additional Application Materials Required:

In addition to your online application please include a resume and a short essay that details your vision of student success in higher education and speaks to your leadership philosophy.

Special Instructions to the Applicants:

• The anticipated annual salary for this position is $88000. New hires selected for this position at the University of Central Florida can expect to be offered the base salary amount for the role. Compensation is determined in alignment with UCFs pay structure and internal equity considerations.

• All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position and the university cannot accommodate H1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential

As a next-generation public research university and Forbes-ranked top employer in Florida we are a community of thinkers doers creators innovators healers and leaders striving to create broader prosperity and help shape a better future. No matter what your role is when you join Knight Nation youll play an integral role at one of the most impactful universities in the country. Youll be met with opportunities to connect and collaborate with talented faculty staff and students across 12 colleges and multiple campuses engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow youll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and youll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages including Medical Dental Vision Life Insurance Flexible Spending and Employee Assistance Program

• Paid time off including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts including tickets to many Orlando attractions

• Education assistance

• And moreFor more benefits information view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting it is UCFs expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position please call or email .

For general application or posting questions please email .