Become a part of our caring community

As a Receptionist youll ensure every patient feels valued from the moment they arrive functioning as the welcoming face of our healthcare facility. Working onsite you will report to the Manager Clinic/Center Administration. Youll manage front desk operations support clinical staff and help maintain a smooth and compassionate environment. This role is ideal for someone who excels in a dynamic setting and enjoys making a positive impact on others.

As a Receptionist youll:

• Greet patients and visitors warmly in person and over the phone creating a welcoming and professional atmosphere.
• Schedule and confirm patient appointments manage calendars and collaborate with medical staff to ensure efficient flow.
• Maintain accurate and confidential patient records using EMR and CRM systems.
• Update patient accounts and collect copays when needed.
• Handle incoming calls respond to inquiries and provide general information and empathy.
• Keep the reception area clean stocked and organized.
• Help with supply orders inventory management and courier coordination.

Required Qualifications:

• High School Diploma or GED
• 1 year experience in healthcare customer service background in retail hospitality or call centers also considered
• Convey information and maintain a positive tone during calls
• Experience coordinating tasks resources and schedules to ensure efficient workflow
• Experience using MS Office tools for reporting data analysis and workflow optimization
• Experience improving patient care and experience
• This is a patient-facing role and part of our Tuberculosis (TB) screening program. We require TB screening upon hire.

Preferred

• Knowledge of Medical Terminology
• Experience with EMR Systems (Electronic Medical Records)
• Bilingual in English and Spanish

Use your skills to make an impact

You will report to :

9121 N Military TrailSuite 111Palm Beach Gardens FL 33410

Alert

Humana values personal identity protection. Please be aware that we may ask applicants to provide their Social Security Number if we do not already have it on file. Humana will send an email from with instructions on how to add the information into your official application on Humanas secure website.

Interview Format HireVue

As part of our hiring process for this opportunity we will use interviewing technology called HireVue to enhance our hiring. HireVue allows us to quickly connect and gain valuable information from you about your relevant experience at a time that is best for your schedule.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills knowledge experience education certifications etc.

$38000 - $45800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana Inc. and its affiliated subsidiaries (collectively Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits Humana provides medical dental and vision benefits 401(k) retirement savings plan time off (including paid time off company and personal holidays volunteer time off paid parental and caregiver leave) short-term and long-term disability life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive preventive care to seniors including wellness visits physical exams chronic condition management screenings minor injury treatment and more. As part of Humanas Primary Care Organization which includes CenterWell Senior Primary Care Convivas innovative value-based approach means each patient gets the best care when needed most and for the lowest cost. We go beyond physical health addressing the social emotional behavioral and financial needs that can impact our patients well-being.

About CenterWell a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible comprehensive and most of all personalized. As the largest provider of senior-focused primary care a leading provider of home healthcare and a leading integrated home delivery specialty hospice and retail pharmacy CenterWell is focused on whole health and addressing the physical emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer .

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race color religion sex sexual orientation gender identity national origin age marital status genetic information disability or protected veteran status. It is also the policy of Humana to take affirmative action in compliance with Section 503 of the Rehabilitation Act and VEVRAA to employ and to advance in employment individuals with disability or protected veteran status and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions including but not limited to recruitment hiring upgrading promotion transfer demotion layoff recall termination rates of pay or other forms of compensation and selection for training including apprenticeship at all levels of employment.