Senior IT Administrator

Zones.

Job Location:

Boston, NH - USA

Hourly Salary: USD 50 - 55

Posted on: 20 hours ago

Vacancies: 1 Vacancy

Job Summary

Description

Position at Zones LLC.

Company Overview:

When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.^TM

Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need Zones a Minority Business Enterprise (MBE) in business for over 35 years specializes in Digital Workplace Cloud & Data Center Networking Security and Managed/Professional/Staffing services. Operating in more than 120 countries leveraging a robust portfolio and utilizing the highest certification levels from key partners including Microsoft Apple Cisco Lenovo Adobe and more Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need they can Consider IT Done. Follow Zones LLC on Twitter @Zones and LinkedIn and Facebook.

Position Overview:

Term: 6 month contract to hire

Location: Boston MA

Pay: $50.00 - $55.00; commensurate with experience

Hours: 8:00 AM 5:00 PM

As a Systems Administrator in Technology Services you will work to help plan and deliver against our strategy and our overall vision to create exceptional technology experiences for our users. You will be responsible for working with the leadership team to form a clear plan to achieve our goals driving that plan forward with urgency and helping improve our overall project management and resource allocation partnership with Director of IT and looking across all of the programs and projects the team is working on you will implement and develop the frameworks and processes needed to run the organization. You will need to have a passion for embracing the fast-paced culture of a smaller company while also putting the right guardrails in place to allow the team to deliver. The ability to work independently and with minimal assistance is a key element of success. You will be playing many roles at once (IT support systems administration security assessor compliance auditor network engineer AV engineer) every day.

What you will do as the Sr IT Administrator:

The requirements below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be a comprehensive list of the duties and responsibilities of the position and the duties and responsibilities may change without notice.

Management and automation of employees IT infrastructure (Windows & Mac)
Office network and services administration (Merak)
Manage a wide-range of SaaS applications and services used by our staff (Zoom Box Adobe Slack Nexthink Absolute NinjaOne Crowdstrike)
Provide expert-level technical assistance for core business applications (Azure Intune O365)
Provide senior technical support knowledge for end-users regarding computers printers and mobile devices
Maintain laptop and desktop computers including installing managing and upgrading the operating system installing and configuring applications creating users and securing computers with disk encryption and other security best practices
Support network and e-mail connectivity computer operating systems hardware and software internally developed applications mainframe and midrange operations
Interact professionally with internal users including Senior Partners to diagnose and resolve problems
Strong knowledge of Azure Active Directory design and Group Policy administration
Manage an enterprise-wide software deployment strategy using Microsoft Endpoint Manager/Intune
Proactively monitor a Microsoft infrastructure environment to ensure continued availability of the systems and services.
Document and update firm-wide installation and configuration procedures and policies
Complete maintenance and support actions for the production of Microsoft technologies; ideally develop processes to increase efficiency and automate regular maintenance of support actions
Active user training and awareness across the firm and specialized within practice areas
Work with team to develop Keystones long-term strategic goals and define our path to accomplishing them
Lead new system implementations process changes and migrations that drive key business objectives
Look for connections to other projects and recommend opportunities for optimization and integration points
Manage issue escalations and provide support to teams
Review upcoming SaaS release features as well as other integrated applications and provide recommendations to enhance efficiency and productivity
Up to 10% travel(occasional travel to other offices to provide coverage)

What you will bring to the team:

5 years experience as a Systems Administrator
Hands-on experience leading technology projects from start to finish
A history of achieving goals while managing scope time quality and risk
An openness to recognizing all learnings from failures as well as successes
Ability to build strong and effective relationships with business partners by understanding their needs and goals as well as what motivates and engages them
A general fearlessness regarding the unknown keen ability to focus and function effectively through ambiguity
Experience working with program management tools such as Jira
Experience in a dynamic fast-growing environment

Preferred Qualifications:

Experience with NSIT CSF and other cyber security and compliance needs in the context of cloud service providers and SaaS landscape
Experience with general SaaS landscape including Azure Active Directory Microsoft Exchange Office 365 Iru (Kandji)/JAMF
Bachelors Degree (Management Information Systems or Computer Science is a plus)
Strong skills with AV solutions such as Zoom/Teams rooms neat bar hub and their administration

#LI-TB1

Zones offers a comprehensive Benefits package

While were committed to providing top-tier solutions were just as committed to supporting our own team. As a valued team member you will be eligible for a comprehensive benefits package that includes medical coverage as well as state-mandated sick leave along with other benefits designed to support your well-being and work-life balance. And as a Minority Business Enterprise a Corporate Plus member of the Northwest Minority Supplier Development Council and an Equal Employment Opportunity Employer our community is just as diverse.

At Zones work is more than a job with exciting careers with a global team who are client centric have a passion for tech who embrace change and lifelong learning in a collaborative culture. If youre interested in working on the cutting edge of IT innovation sales engineering operations administration and more Zones is the place for you!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion sex sexual orientation gender identity national origin disability protected veteran status age genetic information or pregnancy.

Zones participates in E-Verify. E-Verify is a system that compares information from a team members Form I-9 to federal records to confirm their eligibility to work in the United States.

Required Experience:

Senior IC

DescriptionPosition at Zones LLC.Company Overview:When it comes to IT solution providers there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings theres really only one: Zones First Choice for IT.TMZones is a Global Solution Provide...