Bilingual Case Manager (RussianEnglish Speaking) Holocaust Survivor Program
New York City, NY - USA
Job Summary
Position Summary: Provide casework services and advocate for clients in the Holocaust Survivor Program.
Principal Responsibilities:
- Conduct intakes provide accurate information and referrals.
- Screen and assist clients with applications and re-certifications for entitlements and benefits
- Assess clients in their home hospital or other institutional setting as appropriate
- Advocate on behalf of clients and arrange for provision of services; develop implement and follow up on care plans
- Provide supportive counseling to clients as needed
- Maintain ongoing communication with client family members and other collaterals as appropriate
- Maintain complete and accurate case notes utilizing the programs data system; prepare required documentation in case file within organizational time frames
- Maintain and report on statistics according to Selfhelp standards utilizing the programs data system and other forms of record keeping as needed.
- Actively participate in supervision and staff meetings and share any emergent issues with supervisor in a timely manner
- Facilitate and assist at social recreational and other group activities and events
- Supervise social work students (if applicable)
- Adhere to organizations standards by completing annual mandatory trainings in a timely manner on topics including but not limited to Sexual
- Harassment Prevention Training IT Security Awareness Compliance OSHA HIPAA and any other training the organization may deem necessary in regards to regulatory compliance or good business practices.
- Supports organizations mission by striving for excellence in all aspects of their job with a focus on positive interpersonal relationship with co-workers.
- Adheres to the organizations policy in regards to absenteeism and appearance and health and safety standards
Salary Ranges: $54000 - $56400 per year commensurate with experience and educational credentials.
Job Competencies & Minimum Qualifications:
- Bachelors required; MSW preferred
- Bilingual in Russian Required
- Working knowledge of Microsoft Office Suite and other technology
- Excellent communication and listening skills
- Excellent customer service skills with a focus on treating clients with respect and dignity
- Able to multi-task and work independently with a great attention to detail
Working Conditions/Physical Demand
- Business office environment with phone and computer use travel via public transportation. This position may have the ability to work from home 2-3 times per week.
Required Experience:
Manager
About Company
Selfhelp Community Services is a not-for-profit organization founded in 1936, offering home care and affordable housing in NYC and Long Island.