Senior Bureau Analyst
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Job Summary
Description
About us
We are Optimised a team driven by passion to create a positive impact and make a real difference in the world!
With offices across the UK we pride ourselves on delivering impactful solutions to optimise the worlds transition to net zero and beyond.
We recognise that the climate emergency is the greatest challenge of our generation and we are driven both personally and professionally to be a force for positive change.
We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment.
As a certified B Corp we place purpose before profit upholding the highest standards of social and environmental performance diversity inclusion and accountability in everything we do.
At Optimised we know that our people are our greatest asset. Thats why we offer a flexible fun and supportive environment where everyone has the opportunity to perform to their best. Were always looking for individuals who share our values and are passionate about making a positive impact.
As we continue to grow we need more dedicated people to join our mission. If you are driven by purpose and ready to contribute to a better future we would love to hear from you!
About the role
Were looking for an experienced detail-driven relationship-focused individual to join our team as Senior Bureau Analyst.
The role includes managing complex client and supplier queries processing change of tenancies analysing utility invoices and consumption data and producing detailed reports for clients across their energy portfolios.
Working closely with colleagues across Client Services Procurement and Metering our Senior Bureau Analyst will support the Bureau Team Manager. You will provide support in the maintenance of accurate client and site data helping ensure that bureau processes are delivered efficiently and in line with agreed service levels. This is an important role in the ongoing management of client utility portfolios and contributing to continuous improvement in bureau systems processes and opportunity.
We recognise that no candidate will match every requirement perfectly. If youre aligned with our purpose and bring relevant experience we strongly encourage you to apply. Hybrid working is available with a minimum of 2 days in our central Bristol office alongside a supportive and talented team.
About us
We are Optimised a team driven by passion to create a positive impact and make a real difference in the world!
With offices across the UK we pride ourselves on delivering impactful solutions to optimise the worlds transition to net zero and beyond.
We recognise that the climate emergency is the greatest challenge of our generation and we are driven both personally and professionally to be a force for positive change.
We deliver a range of integrated energy and sustainability solutions spanning Carbon Impact Utility Management and Building Optimisation that help our clients achieve their decarbonisation goals whilst delivering significant returns on investment.
As a certified B Corp we place purpose before profit upholding the highest standards of social and environmental performance diversity inclusion and accountability in everything we do.
At Optimised we know that our people are our greatest asset. Thats why we offer a flexible fun and supportive environment where everyone has the opportunity to perform to their best. Were always looking for individuals who share our values and are passionate about making a positive impact.
As we continue to grow we need more dedicated people to join our mission. If you are driven by purpose and ready to contribute to a better future we would love to hear from you!
About the role
Were looking for an experienced detail-driven relationship-focused individual to join our team as Senior Bureau Analyst.
The role includes managing complex client and supplier queries processing change of tenancies analysing utility invoices and consumption data and producing detailed reports for clients across their energy portfolios.
Working closely with colleagues across Client Services Procurement and Metering our Senior Bureau Analyst will support the Bureau Team Manager. You will provide support in the maintenance of accurate client and site data helping ensure that bureau processes are delivered efficiently and in line with agreed service levels. This is an important role in the ongoing management of client utility portfolios and contributing to continuous improvement in bureau systems processes and opportunity.
We recognise that no candidate will match every requirement perfectly. If youre aligned with our purpose and bring relevant experience we strongly encourage you to apply. Hybrid working is available with a minimum of 2 days in our central Bristol office alongside a supportive and talented team.
Requirements
- Experience working in the utilities industry (e.g. energy bureau supplier consultancy or billing environment)
- Strong understanding of utility billing structures and processes across electricity and gas (water knowledge beneficial)
- Experience reviewing and analysing utility invoices identifying issues and liaising with suppliers where needed
- Familiarity with key bureau processes such as Change of Tenancy (COT) supplier queries meter readings and billing validation
- Experience working with large and complex datasets and producing client reports with strong Excel or data analysis capability
- Excellent communication skills with the ability to build positive relationships and represent the Bureau team with clients suppliers and internally
- Confidence learning new systems and adapting as we continue to innovate and improve
- Eligibility to work in the UK
- An open and approachable manner backed up by high moral and ethical standards
- Proactive attitude that brings drive energy and passion to the role
- The ability to work in a fast-paced environment and be a strong team player
- Strong resilience and positivity particularly in challenging situations
- Accountability to yourself and others
Required Experience:
Senior IC
About Company
Optimised are an award-winning energy consultancy which optimises clients business energy from supply to energy management and facility usage, to help them reduce costs whilst on their journey towards net-zero.
