Procurement Operations Systems Analyst

If youre passionate about building a better future for individuals communities and our countryand youre committed to working hard to play your part in building that futureconsider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online competency-based degree programs WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century one that has received praise from academic industry government and media leaders. Whatever your role working for WGU gives you a part to play in helping students graduate creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU it is not typical for an individual to be hired at or near the top of the range for their position and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Job Description

Job Duties

• Troubleshoots system interface issues for all procurement systems and processes.

• Acts as the first line of support in database management Workday ServiceNow and all other procurement systems for the Procurement team.

• Provides technical support and reports utilizing data analysis skills and information available through database navigation data interpretation applicable procurement systems and MS Office suite programs.

• Performs quality control audits for data integrity and system process administration.

• Provides solutions to enhance user navigation of procurement systems and processes.

• Builds and maintains strong relationships with cross functional team members and other internal stakeholders.

• Supports system interface between key department software.

• Supports efforts with department leadership to enhance stakeholder experiences.

• Updates and documents technical procedures and processes.

• Performs other job-related duties as assigned.

Knowledge Skills and Abilities

• Solid understanding of when to apply configuration and when to apply custom code

• Up-to-date knowledge of procurement systems and other university systems such as ServiceNow Workday Spend Management Source-to-Pay platforms and SharePoint along with data and database management.

• Solid understanding and experience in workflow automation with procurement platforms

• Proven experience with system administration

• Excellent project management skills

• Initiative-taker with ability to work autonomously under tight deadlines

• Excellent verbal and written communication skills

• Customer-focused approach to gathering and solving requirements

• Ability to work well in a team environment

• Natural curiosity and drive to solve problems

• Ability to explain complex systems and data analysis to non-technical audience

• Highly skilled with Microsoft Office Suite

Minimum Qualifications

• Bachelors Degree in Computer Science Data Analytics Business Business Technology Supply Chain Management or a related field

• 2 years of experience working with procurement source-to-pay software related procurement systems and database systems

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

Preferred Qualifications

• Data Analytics Certification Certified Project Management Professional Certified Professional in Supply Management or other relevant procurement professional certifications

• Experience constructing and troubleshooting existing or new source-to-pay procurement software

• Experience constructing and troubleshooting existing or new analytic and reporting tools such as ThoughtSpot Workday Analytics Power BI or other applicable procurement analytic systems.

• In-depth knowledge of business management procurement and strategic sourcing

• Proven advanced analytical skills

• Ability to travel for team meetings projects or professional conferences

Job Description Disclaimer: This position description provides the major duties/responsibilities requirements and working conditions for the position. It is intended to be an accurate reflection of the current position however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.

This position requires occasional travel of up to 20% including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences visits to company locations and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

How to Apply: If interested an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. Its not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.