Senior Software Engineer, Java, Springboot

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.

Living our values everyday results in our team-first culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.

Senior Software Engineer Billing

Job Description:

As a Sr. Backend Engineer you will be a key player in our team responsible for the design development and maintenance of our next-generation Billing service.

Responsibilities:

• Design construct test and maintain a highly scalable event-driven billing service.

• Build and operate ingestion pipelines that consume usage eventsfrom Pub/Sub and other upstream sources.

• Implement metering rating aggregation and reconciliation logic that guarantees correctness and idempotency at scale.

• Ensure systems meet business requirements regulatory needs and industry best practices.

• Collaborate with product managers architects engineering leaders and test engineers to deliver new billing capabilities.

• Drive improvements on billing reliability accuracy performance and cost efficiency.

• Troubleshoot and support the platform in production including on-call rotations.

Qualifications:

• 5 years of software engineering experience.

• 3 years of Java backend development with hands-on experience using Spring Boot.

• Degree in Computer Science IT or similar field; a Masters is a plus.

• Strong Computer Science fundamentals in design data structures algorithms problem solving and complexity analysis.

• Experience designing and implementing RESTful APIs and event-driven services.

• Strong understanding of event-driven architectures and asynchronous processing.

• Experience with messaging systems (Pub/Sub Kafka or similar) and at-least-once / exactly-once processing semantics.

• Hands-on experience with the GCP ecosystem (Pub/Sub GCS GKE Cloud SQL BigQuery or similar).

• Experience architecting developing and operating internet-scale distributed mission-critical services.

• Prior experience in developing new features and debugging complex issues with minimal supervision.

Nice-to-have:

• Previous experience building or operating billing metering rating or invoicing systems.

• Familiarity with file-based data formats such as CSV and Parquet.

• Experience with stream processing frameworks (Apache Beam/Dataflow Flink Spark Streaming).

• Previous experience in the Contact Center or Telco industry.

Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.

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