Supply Chain Retail Gateway Implementation Project Manager

Lets be unstoppable together!

Circana (formerly IRI and NPD) is the leading advisor on the complexity of consumer behaviour. Through unparalleled technology advanced analytics cross-industry data and deep expertise we provide clarity that helps almost 7000 of the worlds leading brands and retailers take action and unlock business growth. We understand more about the complete consumer the complete store and the complete wallet so our clients can go beyond the data to apply insights ignite innovation meet consumer demand and outpace the competition.

At Circana we are fueled by our passion for continuous learning and growth we seek and share feedback freely and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We have a global commitment to diversityequityand inclusion as we believe in the undeniable strength that diversity brings to our business employees clients and communities (with us you can always bring your full self to work). Join our inclusive committed team to be a challenger own outcomes and stay curious together. Learn more at .

What will you be doing

This role is responsible for the successful endâtoâend delivery of largeâscale retailer implementation programmes from contract / SOW signing through to goâlive and handover into BAU. This role sits at the heart of Circanas Retailer Supply Chain partnerships. You will own delivery governance manage senior retailer relationships and coordinate closely with crossâfunctional Circana teams to ensure programmes are delivered on time to scope and to a high standard of quality. You will operate confidently across a broad range of situations from influencing senior stakeholders on key implementation decisions to managing complex internal programmes that unlock additional value for both Circana and our retail partners.

Job Responsibilities

Own EndâtoâEnd Implementation Delivery

• Lead retailer programmes from contract signature through successful implementation and transition to operational support.
• Identify manage and mitigate delivery risks and issues escalating where required.

Build and Strengthen Retailer Partnerships

• Act as the primary delivery owner and trusted implementation partner for assigned retailers.
• Build strong working relationships with retailer contacts across supply chain technology data and commercial teams.

Deliver Strong Governance and Communication Plans

• Set up and manage effective programme governance structures.
• Deliver clear consistent status reporting and executiveâlevel communication.
• Ensure alignment to contractual commitments timelines and quality standards.

Collaborate Across Circana Teams

• Work closely with Technology Architects CPG Sales and Customer Support teams.
• Coordinate internal resources to ensure smooth onâtime delivery.
• Align teams around shared outcomes and client priorities.

Champion Customer Experience and Value

• Ensure a highâquality retailer experience throughout the implementation journey.
• Identify opportunities to enhance value improve processes and optimise delivery.

Requirements

• Experience working within a Retailer OR CPG organisation ideally in a Supply Chain or operational role.
• Strong relationshipâbuilding skills and a collaborative solutionsâfocused mindset with excellent communication skills with the ability to influence stakeholders at all levels.
• Proven experience delivering Large complex multiâstakeholder programmes or implementations.
• A confident strategic team player who brings a positive solutionsâfocused approach while taking ownership and initiative in complex environments.
• Strong project or programme management capability with a structured organised approach.
• High proficiency in Microsoft Excel and and comfort working with data and analytics.
• Willingness and flexibility to travel occasionally as required.

Circana Behaviours

As well as the technical skills experience and attributes that are required for the role our shared behaviours sit at the core of our organization. Therefore we always look for people who can continuously champion these behaviours throughout the business within their day-to-day role:

• Stay Curious: Being hungry to learn and grow always asking the big questions
• Seek Clarity: Embracing complexity to create clarity and inspire action
• Own the Outcome: Being accountable for decisions and taking ownership of our choices
• Centre on the Client: Relentlessly adding value for our customers
• Be a Challenger: Never complacent always striving for continuous improvement
• Champion Inclusivity: Fostering trust in relationships engaging with empathy respect and integrity
• Commit to each other: Contributing to making Circana a great place to work for everyone

Location

This role is remoteâbased within EMEA with occasional travel to retailer sites or Circana offices as required.

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Required Experience:

IC