Assistant Manager
Job Location:
Zumbrota, MN - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Position Summary
We are seeking a driven and detail-oriented Assistant Service Manager to support daily operations within our service department. This role plays a critical part in delivering an exceptional customer experience ensuring efficient workflow and supporting the service team in achieving performance goals.
The ideal candidate is a proactive leader who thrives in a fast-paced environment demonstrates strong accountability and is committed to continuous improvement and team development.
Key Responsibilities
- Assist the Service Manager in overseeing daily service department operations
- Support scheduling dispatching and workflow to maximize efficiency and productivity
- Ensure a high level of customer satisfaction by addressing concerns promptly and professionally
- Monitor repair orders for accuracy completeness and timely processing
- Coach and support service advisors and technicians to meet performance expectations
- Help manage department metrics including labor sales efficiency and customer retention
- Maintain compliance with company policies manufacturer standards and safety regulations
- Step in to manage operations in the absence of the Service Manager
Qualifications
- Previous experience in automotive service (advisor dispatcher or management role preferred)
- Strong leadership communication and problem-solving skills
- Ability to multitask and prioritize in a fast-paced environment
- High level of accountability and attention to detail
- Proficiency with dealership management systems (CDK experience a plus)
- Valid drivers license and clean driving record
What We Offer
- Competitive compensation (salary performance incentives)
- Health dental and vision insurance
- Paid time off and holidays
- Ongoing training and professional development
- Opportunities for career advancement within a growing organization
Why Join Us
At Mosaic Auto Group we believe strong leadership accountability and teamwork drive success. This is an opportunity to grow your career while making a direct impact on team performance customer satisfaction and overall dealership success.
Required Experience:
Manager
About Company
Mosaic Dealerships is seeking a highly experienced ;Corporate Controller ;to oversee financial operations across our multi-franchise dealership portfoli...
