Membership & Communications Manager, Marcella Club

Position Title: Membership & Communications Manager Marcella Club

Company: Marcella/Reef Capital

Salary: $110000-$120000

Location: Park City UT

About Reef:

Reef is a Utah-based vertically integrated investment and development firm founded in 2005. Reefs team is currently involved in some of the most prominent development transactions in Utah and other targeted geographies across the United States.

Built on two decades of success our investment approach combines proven expertise with purposeful innovation. Reefs team has completed more than 500 transactions across all lines of addition to our real estate investment strategy Reef and/or affiliates own and operate various businesses that add significant long-term value to its projects. We have grown rapidly growing from about 25 employees to well over 400 with managed assets on behalf of over 750 institutional and individual partners worldwide.

With the motto Expect the Best Reefs most prominent developments include Black Desert Resort a $2 billion luxury resort in Ivins Utah; Marcella a luxury private golf community in Park City Utah; Tributer Resort Virginias newest premier private lakeside golf destination; Cornerstone Club a 5000-acre residential community private club and resort in Telluride Colorado; Sweetens Cove a renowned and evolving golf destination nestled in the Tennessee Valley; and the restoration of the historic Coco Palms Resort in Wailua on the island of Kauai Hawaii.

At Reef our mission is to recruit develop and retain entrepreneurial individuals who desire to build and create something long-lasting and meaningful. Our business enables bright committed people to work in high-performing teams within an environment that allows each person to achieve their professional objectives. Reef values a strong culture dedicated to the health and well-being of our employees.

About Marcella:

Marcella brings together two extraordinary master-planned communities offering owners access to one of the most exclusive private club experiences anywhere. At Deer Valley East Village Marcella features ski-accessible homesites and an Olson Kundig-designed lodge with direct access to 4300 acres of skiable terrain.

Marcella Jordanelle Ridge is centered around 36 holes of championship golf including the first Tiger Woods-designed course in the Mountain West. Together these communities create a rare world-class alpine lifestyle defined by exceptional amenities unparalleled access and a deeply curated member experience.

Position Summary:

Reef and Marcella Club are seeking a highly organized detail-oriented and service-driven Membership & Communications Manager to support the Vice President of Membership and oversee the day-to-day execution of operations and club communications. This role is integral to delivering a seamless elevated member experience while ensuring consistent on-brand communication across all platforms.

The ideal candidate brings a strong balance of administrative precision creative communication skills and a polished member-facing presence.

Responsibilities:

Membership Operations

• Maintain accurate and up-to-date member records across all systems including Agylis
• Support membership processes including applications approvals onboarding and ongoing engagement
• Coordinate new member onboarding including communications app setup and orientation logistics
• Assist with membership tracking reporting and general member inquiries
• Provide day-to-day administrative and operational support to the Vice President of Membership

Communications & Content Management

• Draft and distribute weekly and monthly member communications including emails and newsletters
• Gather and curate content across departments to ensure timely relevant and engaging messaging
• Manage and maintain the Marcella Club app (Pacesetter) ensuring content is current and aligned with brand standards
• Oversee email marketing platform execution including formatting scheduling and list management working closely with the Reef Marketing team to maintain brand consistency
• Ensure all communications reflect the Marcella brand voice-polished concise and elevated

Events & Member Experience

• Assist in the planning and execution of member events including logistics communications and on-site support
• Manage RSVP tracking guest lists and event communications
• Support the development of event collateral and promotional materials

Systems & Platform Management

• Manage and maintain key platforms including: Marcella Club App (Pacesetter) email marketing platforms Agilysys membership system
• Identify opportunities to improve processes organization and communication through system enhancements

Qualifications:

• 5-7 years of experience in membership hospitality communications or a related field (private club experience preferred)
• Bachelors degree
• Exceptional written and verbal communication skills with a polished professional tone
• Highly organized with strong attention to detail and ability to manage multiple priorities
• Experience with CRM/database systems and email marketing platforms
• Proactive team-oriented and service-focused mindset with a high level of discretion and professionalism
• Proficiency in Microsoft Office and general digital tools

Company Benefits:

• 401(k) Plan with Company Match
• Generous Health Plan with HSA Match
• Flexible Paid Time-off
• Daily Company Lunches
• Cell Phone Service Allowance
• Discounts at Company-owned Resorts and Golf Courses

Required Experience:

Manager