Performance Improvement Leader II

The Performance Improvement Leader II reflects the mission vision and values of NM adheres to the organizations Code of Ethics and Corporate Compliance Program and complies with all relevant policies procedures guidelines and all other regulatory and accreditation standards.

Responsibilities:

• Act as a thought leader in leading project teams at NMHC.
• Apply NMHC project management performance improvement and change management methodologies.
• Apply analytical skills tools and techniques such as DMAIC or Lean Six Sigma to improvement efforts.
• Lead a team to identify develop and implement key process and outcome measures.
• Collaborate with other system functions as required on projects (e.g. IT Quality Analytics Patient Experience etc.).
• Coach leaders on the application of improvement methods and/or general performance best practices.
• Participate in system-wide training efforts on improvement methods.
• Support NMHC score card monitoring efforts.
• AA/EOE

Qualifications :

Required:

• Bachelors degree.
• 3 - 7 years of relevant process improvement knowledge and expertise.
• High level of proven matrix team leadership.
• Demonstrated analytical skills in statistics performance management and organizational dashboards.
• Demonstrated ability to manage and execute multiple engagements concurrently.
• Proven facilitation and presentation skills to Senior executives.
• High level of energy and enthusiasm.
• Proven software competencies (MS Office Suite and project management applications).
• Flexible/adaptable: ability to work with diverse group of healthcare professionals in a matrix environment.

Preferred:

• MBA/MHA/MSN.
• Project Management / Performance Improvement Certifications (i.e. PMP Green Belt Black Belt).

Additional Information :

Northwestern Medicine is an equal opportunity employer (disability VETS) and does not discriminate in hiring or employment on the basis of age sex race color religion national origin gender identity veteran status disability sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and at times internal transfers. If you are offered a position with us you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis and we follow all local state and federal laws including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position however all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical emotional and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family. 

Remote Work :

No

Employment Type :

Full-time