Quality Specialist
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Job Location:
La Sarine - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
Date Posted:
Country:
SwitzerlandLocation:
Route de Moncor 12 CPFribourgRole Overview
The Quality Lead is responsible for implementing maintaining and continuously improving the Otis Switzerland Quality Management System (QMS) in line with ISO 9001 Otiss standards and OPXL requirements.
The role plays a key part in driving quality excellence across the organization supporting the field organization and strengthening a culture of continuous improvement.
Key Objectives
Implement maintain and continuously improve the Quality Management System in compliance with ISO 9001 and Otis global standards
Ensure Otis Switzerland achieves and sustains the expected performance level against OPXL standards
Support the field organization in the execution and completion of PUI (Product / Process Quality Improvement) activities
Contribute to increased customer satisfaction through structured quality processes and continuous improvement initiatives
Responsibilities
To implement and maintain the Quality Management System based on standard ISO 9001 and Directives which apply
To support other departments to reach customer satisfaction supporting customer complaint and customer survey process
To manage the action plans and the documentation of the system of management including Quality
To promote the culture of continuous improvement in compliance with OPXL
To manage the use of OPXL tools such as MFA (Market Feedback Analysis) 5S
To train people on ISO and OPXL requirements
To prepare and participate to periodical internal and external ISO audits
To present the results to the Executive Committee propose and implement corrective actions
Supporting the OTIS Switzerland organization for the field quality PUI process
Experience & Requirements
Ability to work autonomously while demonstrating a strong team-oriented mindset
Customer-focused mindset with a proactive supportive attitude toward business needs
Ability to train and communicate effectively on Quality and OPXL topics in German and French (mandatory)
Other national languages (Italian) and English are an advantage
If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.
Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.
You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.
When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.
We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.
Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.
Become a part of the Otis team and help us #Buildwhatsnext!
Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status age or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability please contact us at
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Required Experience:
IC
About Company
Otis is a leading manufacturer and maintainer of Elevators, Escalators, Moving Walkways with world class modernization tools & service packages for buildings
