Lifestyle Manager

Key Responsibilities

• Plans develops organizes implements and evaluates a diverse community enrichment program for Cook Valley Estates while involving residents.
• Interviews new residents to understand their current past and future activity interests.
• Stays updated on economic conditions and recommends adjustments to programming to ensure continued availability of daily activities.
• Conducts periodic inspections of all programming functions to ensure quality control measures are maintained.
• Gives tours of the community and coordinates programs that enhance the use of wetlands.
• Manages the volunteer program on-site fitness programs and monthly newsletter.
• Assists in the development and revision of written policies and procedures.

• Oversee daily Marketplace operations and compliance (hours staffing coverage customer service and merchandising).
• Manage inventory (ordering receiving stocking rotation and shrink control); maintain accurate logs.
• Ensure cash handling/POS procedures are followed including deposits reconciliation and required documentation.
• Coordinate vendors and pricing; ensure products align with resident preferences and community standards.
• Respond to resident feedback and resolve service issues promptly; escalate concerns as needed.

• Support roll-out and ongoing execution of wellness and NIFS programming aligning with community standards and resident needs.
• Coordinate calendars vendors/partners and internal teams to ensure smooth delivery of services and events.
• Track participation and resident feedback; provide recommendations for continuous improvement.
• Provide day-to-day support to residents and team members troubleshooting issues and escalating concerns as needed.

• Plan schedule and coordinate resident activities outings and special events to promote engagement and well-being.
• Oversee resident transportation services including scheduling trips and coordinating bus usage for lifestyle programming.
• Ensure drivers meet all licensing safety and compliance requirements and maintain appropriate coverage for scheduled activities.
• Track and coordinate routine bus upkeep including annual and quarterly maintenance inspections and required documentation.

Skills Knowledge & Expertise

• Minimum of 2 years of experience in life enrichment recreation activities programming or senior living preferred.
• Demonstrated ability to design and implement engaging resident-centered lifestyle programs that support physical social emotional intellectual and spiritual well-being.
• Strong organizational planning and time-management skills with the ability to manage multiple programs and schedules simultaneously.
• Excellent interpersonal and communication skills with the ability to build meaningful relationships with residents families team members and community partners.
• Knowledge of federal state and local regulations related to senior living activities and transportation services.
• Ability to plan coordinate and oversee resident transportation including outings and community events.
• Must possess a valid unrestricted state of Michigan drivers license; chauffeurs license preferred.
• Basic computer proficiency including Microsoft Office and activity scheduling software.

Job Benefits

• Career Growth & Development Advance your career with tuition assistance and school scholarships up to $3000 per semester.
• Wellness Program & Reimbursement Prioritize your health and well-being reimbursed 120 a year!
• Competitive Benefits for Full-Time Team Members Enjoy Medical Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
• Competitive Benefits for Part-Time Team Members Enjoy Vision Mental Health Programs Legal Plans Voluntary Life Insurance and more starting on the 1st of the month after 30 days of hire.
• Retirement Savings Plan Secure your future with employer contributions.
• Generous 6 weeks of Flexible time off per yearplus paid holidays on top of that.
• Team Member Referral Bonus Program Earn $500 when you bring great people to our team!
• Mileage Reimbursement Offered for work-related travel.