Controls Management- Vice President

You are a strategic thinker passionate about driving solutions in Control have found the right team.

As a Control Management- Vice President in our Payments Operations division you will play a pivotal role in overseeing control management across multiple global locations. This dynamic position supports the EMEA Cash Operations teams ensuring robust risk and control frameworks operational excellence and compliance with regulatory standards. If you are a confident self-motivated leader with a strategic mindset strong analytical skills and a passion for driving operational improvements this is your opportunity to make a significant impact in a global organization.

Job Responsibilities:

• Support operations and controls in change and event-related activities mapping data taxonomy across business risk control and data domains.
• Drive the Operations control agenda providing risk and change management support to the business and ensuring alignment with global Payment Controls strategy.
• Manage control elements related to strategic projects including process improvements technology migrations and regulatory initiatives.
• Conduct root cause analysis implement preventive actions and oversee process changes to mitigate operational risks.
• Proactively guide the direction of operational improvements in line with long-term strategic objectives and regulatory requirements.

• Conduct and oversee end-to-end reviews of key operational processes identifying opportunities for automation and efficiency.

  Partner with Operational Risk Compliance (CCOR) Internal Audit Product Technology and Finance to ensure integrated risk management and compliance.

• Provide guidance to operations partners regarding corporate policies risk and control management and regulatory expectations.
• Coordinate internal audits CCOR and TCOE (Testing Center of Excellence) reviews and external regulatory reviews ensuring timely remediation of findings.

• Design and execute an independent proactive review and testing program to validate control effectiveness.

  Ensure adequacy and regular testing of business resiliency plans in accordance with CIB Resiliency guidelines and regulatory requirements.

• Support data-driven initiatives and leverage analytics to inform decision-making and enhance control effectiveness.

  Champion a culture of continuous improvement innovation and collaboration across teams.

Required Qualifications Capabilities and Skills:

• Proven experience in risk and control management within Payments Operations Treasury Services or a similar financial services environment.
• Demonstrated proficiency with data tools (e.g. Excel Tableau Alteryx Power BI) and ability to use and apply AI/ML to drive analytics for operational risk and control.
• Confident self-motivated decision-maker with strong leadership skills and credibility at senior levels.
• Deep knowledge of Change Management Business/Industry/Regulatory frameworks Risk Control Compliance and corporate policies.
• Strong analytical skills to assess and resolve complex business issues with a focus on root cause analysis and process improvement.
• Excellent interpersonal skills including data presentation influencing negotiation and stakeholder management.
• Ability to effectively prioritize and deliver against multiple objectives in a fast-paced global environment.
• High level of integrity professionalism and attention to detail.

Preferred Qualifications Capabilities and Skills:

• Strong stakeholder management skills with the ability to build and maintain relationships across functions and geographies. Good product knowledge: familiar with Payment Operations and Treasury Services product set is desirable.
• Exceptional communication skills both verbal and written including the ability to present complex information clearly. Experience leading strategic operations-related projects on a global scale is preferable.

• Diligent confident and self-motivated with a proactive approach to problem-solving.

  Capable of working independently and as part of a diverse global team.

  Adaptable organized and able to thrive in a dynamic environment.

• Analytical and questioning mindset with a passion for continuous improvement.

  Familiarity with regulatory requirements impacting payments and cash operations in EMEA (e.g. PSD2 AML KYC GDPR).

  Experience with process automation digital transformation or technology-driven operational enhancements is a plus.

Why Join Us

• Be part of a global team driving operational excellence and risk management in a leading financial institution.
• Opportunity to work on high-impact projects and initiatives that shape the future of Payments Operations.
• Access to professional development training and career advancement opportunities.
• Collaborative inclusive culture that values innovation and continuous improvement.