MEX Operations & Master Data Specialist

Job Title: Operations & Master Data Specialist

Contractor Fee: $3500 - $3700/month (USD)

Work Arrangement: Remote

Engagement Type: Independent Contractor

Commitment: Full-time (Approx. 40 hours/week)

Company Overview:

Tidal is a Direct Placement Agency that helps job seekers find job opportunities for real growth. We work with stable responsible businesses that are experienced in remote hiring and are excited to welcome international team members. Tidal is owned and operated by consumer brand owners and operators. We have experience in offshore team-building and aim to help businesses leverage global talent.

About This Role:
We are hiring an Operations & Master Data Specialist to support a fast-growing eCommerce and consumer brand business. This role will take ownership of implementing a new PIM/DAM system building data foundations and creating structured processes across fragmented systems. You will work closely with leadership to bring clarity consistency and scalability to product and operational data. This is not a purely strategic role. You are expected to be hands-on execute independently and help shape better processes by challenging the current way of working.

Key Responsibilities:

• Own and lead the implementation of the Catsy PIM/DAM system from setup to adoption

• Define and manage product data structures including taxonomy metadata and standards

• Establish data governance frameworks including data quality accuracy consistency and workflows

• Create and document scalable processes across data systems and operations

• Manage and support integrations across systems including PIM/DAM NetSuite SPS Commerce and Shopify

• Own and maintain the single source of truth for product and operational data

• Identify inefficiencies and implement automation to reduce manual processes

• Collaborate with cross-functional teams to gather requirements and translate them into systems

• Support discussions around order management data flow and system architecture

• Train internal users and drive adoption of new systems and processes

• Troubleshoot data issues and continuously improve data accuracy and workflows

Software/Platforms/Tools:

• Catsy or similar PIM/DAM platforms

• NetSuite or similar ERP systems

• SPS Commerce (EDI) or similar middleware

• Shopify or similar eCommerce platforms

• API-based integrations working knowledge

• Google Workspace including Docs Sheets and Drive

• Slack and Zoom for communication

• Project management tools such as ClickUp Asana or similar

• Spreadsheet tools such as Google Sheets or Excel

Qualifications:

• 4 to 7 years of freelancing or remote work experience

• 3 to 6 years of experience in Master Data Data Operations PIM/DAM or similar roles

• Strong understanding of data structures data governance and system integrations

• Experience working with ERP systems such as NetSuite preferred but not required

• Ability to work independently in unstructured environments with minimal documentation

• Strong problem-solving skills with the ability to challenge and improve processes

• Excellent written and verbal English communication at C1 or C2 level

• Highly organized with strong time management and prioritization skills

• Ability to balance strategic thinking with hands-on execution

Nice to have:

• Experience implementing PIM/DAM systems from scratch

• Experience in eCommerce retail or consumer goods environments

• Familiarity with order management systems and system-of-record frameworks

• Experience supporting change management and system adoption

• Exposure to automation tools or workflow optimization

Shift Schedule:

• Monday to Friday overlap with US PST working hours required. Flexible but must collaborate with US-based stakeholders