Assistant Service Manager

Assistant Service Manager

RGH-Global is recruiting for an Assistant Service Manager on behalf of a leading care provider for a service located in Canterbury. This is a vital leadership position designed to support the management of a complex needs service empowering individuals to live the life they want to live.

Salary and Location

• Salary: 29012 per annum pro rata
• Location: Canterbury
• Position: Full-time

The Service

The successful candidate will lead a dedicated team supporting three adults with learning disabilities physical disabilities and communication needs. This is a complex needs service involving a high level of personal care including moving and handling; one individual is PEG fed. Due to the location of the service a drivers license is required.

Role Purpose

• To assist with the management and leadership of the service reflecting a mission of brighter futures and better lives.

• To maintain compliance with regulatory and statutory guidance good practice and relevant legislation.

• To be ready and willing to act on behalf of the Service Manager when they are unavailable.

• In CQC registered locations to understand Registered Manager responsibilities and be legally responsible for meeting regulation requirements where required.

Accountabilities and Responsibilities

People Support

• Work with the people supported their families and Multi-Disciplinary Teams to provide better health care and reduce health inequalities.

• Create a culture that views risk positively to empower individuals and their social networks.

• Work in line with safeguarding legislation to create safe environments where staff and supported individuals feel heard.

Financial Management

• Work alongside the Service Manager to manage income and expenditure in line with organizational policies.

• Monitor financial performance via monthly accounts and participate in the budget setting process.

• Manage labour costs through effective rostering and minimizing agency use.

Leadership and Compliance

• Demonstrate effective practice leadership to ensure a positive and open culture of continuous improvement.

• Proactively resolve staff performance or behavior issues that fall below standards.

• Ensure all training in the service is fully compliant and meet the requirements of the strategic business plan.

Person Specification

Experience

• Experience of working with vulnerable people such as those with learning disabilities autism or acquired brain injury (Essential).

• Experience of leading a team (Essential).

• Experience of managing budgets and financial information (Desirable).

• Experience of setting objectives and ensuring they are met (Desirable).

Knowledge and Skills

• Knowledge of sector regulatory bodies and legislation (Essential).

• Proficient IT skills including Office 365 (Word Excel and Outlook) (Essential).

• Holder of L4 RQF Diploma in Adult Care or equivalent or willing to work towards (Desirable).

• Effective communication at all levels and the ability to negotiate and resolve conflict (Essential/Desirable).

Behaviours

• Ability to manage oneself and practice leadership (Essential).

• Commitment to acting in line with principles of Fairness Respect Equality Diversity Inclusion and Engagement (Essential).

Apply today via RGH-Global to lead a team that believes well-supported people support people well.