Why Harvey

At Harvey were transforming how legal and professional services operate not incrementally but end-to-end. By combining frontier agentic AI an enterprise-grade platform and deep domain expertise were reshaping how critical knowledge work gets done for decades to come.

This is a rare chance to help build a generational company at a true inflection point. With 1000 customers in 60 countries strong product-market fit and world-class investor support were scaling fast and defining a new category in real time. The work is ambitious the bar is high and the opportunity for growth personal professional and financial is unmatched.

Our team is sharp motivated and deeply committed to the mission. We move fast operate with intensity and take real ownership of the problems we tackle from early thinking to long-term outcomes. We stay close to our customers from leadership to engineers and work together to solve real problems with urgency and care. If you thrive in ambiguity push for excellence and want to help shape the future of work alongside others who raise the bar we invite you to build with us.

At Harvey the future of professional services is being written today and were just getting started.

Role Overview

The Operations Lead will be a force-multiplier to Harveys Chief Strategy Officer (CSO) and a key member of the CSOs leadership team. You will sit at the intersection of company strategy external engagement and go-to-market helping translate ambitious priorities into clear plans and disciplined execution.

Harveys CSO leads the companys long-term strategy external engagement with the legal ecosystem and enterprise vertical expansion. The remit spans two of Harveys high priority workstreams: building and managing Harveys relationships with the judiciary bar associations law schools and policymakers as they navigate what AI means for the legal profession; and scaling Harveys enterprise vertical strategy across banking private equity and other high-value sectors. This Operations Lead sits at the center of all of it.

You will own the operating cadence for the CSO organization lead high-priority cross-functional initiatives and ensure the CSOs time and attention are focused on the highest-leverage work.

What Youll Do

External Engagement

• Support the CSOs engagement with the judiciary bar associations legal educators and policymakers on AI in legal practice.

• Prepare briefing materials talking points and strategic communications for high-stakes external meetings and appearances.

• Help manage and deepen relationships with senior legal leaders at key prospects customers and strategic partners.

Client Business Transformation Strategy

• Partner with the CSO to define Harveys go-to-market strategy for high-value enterprise verticals.

• Drive the build-out of new verticals end-to-end from strategy and positioning to hiring vertical leads and working cross-functionally to align business transformation services with Harveys core offerings.

• Partner with recruiting and business leadership to define role requirements and facilitate the hiring process for vertical leads.

CSO Leverage & Operating Rhythm

• Own and continuously refine the CSOs operating cadence including staff meetings 1:1s exec forums and external engagements.

• Prepare the CSO for key internal and external meetings with concise briefs context and recommended positions.

• Act as a thought partner and sparring partner to the CSO on strategic questions organizational design and complex trade-offs.

Strategic Planning & Execution

• Partner with the CSO to translate company vision into clear actionable priorities and annual/quarterly plans.

• Drive strategic planning processes (OKRs annual planning offsites) ensuring inputs are well-structured and outputs are concrete and measurable.

• Develop clear frameworks memos and decision documents that help leaders make high-quality decisions quickly.

Cross-Functional Leadership & Communication

• Serve as connective tissue between Strategy Product GTM Legal Finance and People ensuring alignment on priorities dependencies and resourcing.

• Drive crisp company-wide communication of strategic priorities and progress (e.g. all-hands updates leadership readouts board materials).

• Build strong trust-based relationships across the leadership team and with key external stakeholders.

Program & Project Leadership

• Lead high-impact often ambiguous cross-functional initiatives from 01 from defining the problem and success metrics to resourcing and execution.

• Identify and unblock operational bottlenecks across the CSOs remit working directly with functional leaders to solve issues before they escalate.

• Stand up lightweight processes and dashboards that improve visibility and accountability without adding unnecessary overhead.

What You Have

Experience

• 710 years of experience in strategy and operations or Chief of Staff roles at high-growth technology companies or similar.

• Demonstrated experience working directly with C-level executives on strategy planning and cross-functional execution.

• Proven track record leading cross-functional initiatives that span product GTM finance legal and people.

Skills & Attributes

• Ability to take ambiguous complex problems and drive them to structured plans and clear outcomes.

• Exceptional written and verbal communication skills you can write crisp executive-ready docs and communicate clearly across technical legal and business audiences.

• Strong analytical and quantitative skills; comfortable using data to inform decisions define success metrics and track outcomes.

• Demonstrated AI fluency you use AI tools in your day-to-day work have a point of view on AI in legal and regulated industries and can engage credibly on AI governance topics.

• Exceptional detail-orientation and follow-through you catch what others miss close every loop and follow up until things are done.

• High bias toward ownership and action; you step in wherever needed without being asked.

• Low-ego team-first orientation; able to influence without formal authority and build trust quickly.

• Comfort operating in fast-paced high-change environments with the judgment to know when to escalate and when to move.

Nice to Have

• Experience supporting an externally facing executive in a policy regulatory or public-facing capacity (e.g. government affairs public policy or executive communications).

• Background in AI or B2B SaaS especially with enterprise or regulated-industry customers.

• Exposure to board-level materials and investor communications (preparing decks memos talking points).

• Experience designing and running planning and OKR cadences including leadership offsites.

Why This Role

• Rare proximity to impact. Youll be in the room for conversations shaping how AI enters the legal system.

• Exceptional visibility. Youll sit at the center of Harveys most consequential external and internal work supporting an executive who operates at the highest levels of the legal and AI worlds.

• Breakout company. Harvey is one of the fastest-growing AI companies in the world. This is the right moment to be here.

• Real ownership. Youll own critical workstreams and have genuine influence over outcomes that matter.

How We Work

Harvey is hybrid with hubs in San Francisco and New York. This role requires regular in-office collaboration in one of our hubs plus occasional travel to other offices customers and key partners.

Compensation

$236600 - $355000

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Harvey is an equal opportunity employer and does not discriminate on the basis of race gender sexual orientation gender identity/expression national origin disability age genetic information veteran status marital status pregnancy or related condition or any other basis protected by law.

We are committed to providing reasonable accommodations to applicants with disabilities and requests can be made by emailing