Microsoft 365 Services Administrator

Job Description:

At DXC we harness the power of technology to deliver mission-critical IT services that our clients need to modernize operations and drive innovation across their entire IT estate. We provide services through the Enterprise Technology Stack for business process outsourcing analytics and engineering applications security cloud IT Outsourcing and Modern Workplace.

Our DXC Cloud and Modern Workplace services help customers maximize productivity collaboration and security through Microsoft 365.

About the Role

The Microsoft 365 Services Administrator is responsible for the administration configuration and operational support of Microsoft 365 services across the organization or customer environments. This role ensures service availability security compliance and optimal user experience aligned with Microsoft best practices and organizational IT standards.

What Youll Do

Administer and maintain Microsoft 365 core services including Exchange Online SharePoint Online OneDrive for Business Microsoft Teams and related workloads.
Manage user accounts licenses groups and identities using Azure Active Directory (Entra ID).
Configure and maintain security compliance and governance features such as Conditional Access MFA data loss prevention (DLP) retention policies and sensitivity labels.
Monitor service health availability and performance using Microsoft 365 Admin Center and related tools.
Troubleshoot and resolve incidents related to Microsoft 365 services user access mail flow collaboration and productivity tools.
Support the onboarding and offboarding of users ensuring proper access license assignment and data handling.
Collaborate with security networking and endpoint teams to ensure an integrated and secure Modern Workplace environment.
Assist in Microsoft 365 migrations upgrades and service enhancements (mailbox migrations Teams adoption SharePoint modernization).
Create and maintain operational documentation procedures and knowledge base articles.
Stay current with Microsoft 365 roadmap updates new features and best practices.

Who You Are

Bachelors degree in Systems Engineering Computer Science or a related field (or equivalent experience).
4 years of experience administering Microsoft 365 or Office 365 services in enterprise environments.
Strong hands-on experience with:

• Exchange Online
• Microsoft Teams
• SharePoint Online and OneDrive
• Azure AD (Entra ID)
  Experience managing security and compliance features within Microsoft 365.
  Understanding of identity and access management concepts (MFA Conditional Access RBAC).
  Basic to intermediate PowerShell scripting skills for administration and automation.
  Analytical mindset with strong troubleshooting and problem-solving skills.
  Effective communication skills and ability to work in cross-functional teams.
  Customer-focused approach with strong service orientation.

In Addition to the Above Requirements Our Ideal Candidate Has

Microsoft certifications such as:

• Microsoft 365 Certified: Administrator Expert
• Microsoft Certified: Security Compliance and Identity Fundamentals (SC-900) or Associate-level certifications.
  Experience supporting hybrid environments (on-premises Active Directory / Exchange with Microsoft 365).
  Knowledge of Microsoft Defender for Office 365 and Microsoft Purview.
  Familiarity with ITSM processes (Incident Problem Change Management).
  Experience working in global or multi-tenant environments.

Joining DXC connects you with brilliant people who embrace change and seize opportunities to advance their careers and amplify client success. At DXC we support each other and work as a team globally and locally. Our achievements demonstrate how we deliver excellence to our clients and colleagues. You will join a team committed to creating a culture of learning diversity and inclusion dedicated to strong ethics and corporate citizenship.

At DXC Technology we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing productivity individual work styles and life circumstances. Were committed to fostering an inclusive environment where everyone can thrive.

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