About Us

Exotel is one of Asias leading customer communication platforms on a mission to bring enterprise customer engagement to the cloud. We power billions of interactions annually and work with some of the most innovative companies across industries including leading digital-first businesses and top-tier banks and financial institutions.

As enterprises increasingly adopt AI-led customer engagement Exotel is at the forefront of enabling scalable compliant and intelligent conversations across voice and digital channels.

About the Role

We are looking for a dynamic Inside Sales Intern to support revenue growth by identifying engaging and closing deals with businesses seeking cutting-edge cloud telephony CPaaS and CCaaS solutions. You will play a key role in expanding our customer base nurturing relationships and positioning our platform as the go-to solution for seamless communication.

Key Responsibilities:

• Lead Qualification & Nurturing Identify potential customers among inbound leads via calls and emails.

• Consultative Selling Understand client needs and present tailored communication solutions including VoIP Voice Conversational AI (Chatbots and Voicebots) messaging and Enterprise Contact Centre software. Ability to hand-hold customers through the integration process.

• Product Demonstrations Assist in virtual demos and showcase how our solutions improve business communication.

• Solutioning - Determine and pitch the right feature/product/solution for customers needs and ability to configure/hand-hold the customer in the integration process.

• Pipeline Management Maintain accurate records in the CRM track leads and follow up to move prospects through the sales funnel.

• Collaboration Work closely with customer success and technical support teams to ensure a smooth onboarding process for customers.

• Negotiation & Closing Lead pricing discussions contract negotiations and deal closures.

• Customer Engagement Help build long-term relationships provide insights and identify upsell/cross-sell opportunities.

Ideal Candidate:

• Strong communication interpersonal and problem-solving skills.

• Passion for sales and a desire to build a career in B2B Software Sales.

• Eagerness to work in a dynamic fast-paced environment.

• Interest in technology and a willingness to learn how applications are built using APIs.

• Self-motivated proactive and excited about cloud telephony solutions.

• Experience with cloud telephony and CRM tools is a plus.

Internship Details:

• Duration: 6 months

• Conversion to Full Time: The internship may be converted into a full-time role based on performance

Why Join Us

• Work with a fast-growing Cloud Communications and Conversational AI leader

• Hands-on SaaS sales experience in an innovative tech company.

• A dynamic collaborative and tech-driven environment.

• Potential for a full-time career opportunity based on performance.

If youre excited to kick-start your career in Inside Sales wed love to hear from you!