Business Systems Analyst (Software Support)
Long Beach, NY - USA
Job Summary
At Relativity Space were building rockets to serve todays needs and tomorrows breakthroughs. OurTerran R vehicle will deliver customer payloads to orbit meeting the growing demand for launchcapacity. But thats just the start. Achieving commercial success with Terran R will unlock newopportunities to advance science exploration and innovation pioneering progress that reaches beyondthe known.
Joining Relativity means becoming part of something where autonomy ownership and impact exist at every level. Here youre not just executing tasks; youre solving problems that havent been solved before helping develop a rocket a factory and a business from the ground up. Whether youre in propulsion manufacturing software avionics or a corporate function youll collaborate across teams shape decisions and see your work come to life in record time. Relativity is a place where creativity and technical rigor go hand in hand and your voice will help define the stories were writing together. Nowis a unique moment in time where its early enough to leave your mark on the product the process andthe culture but far enough along that Terran R is tangible and picking up momentum. The mostmeaningful work of your career is waiting. Join us.
About the Team:
The Terrestrial Software team is building the foundation for an automated rocket factory and integrated launch platform. Their mission is to automate and streamline workflows across the entire lifecycle of Terran R from raw material intake to launch operations and eventually manufacturing on Mars. Today that means partnering directly with teams across design materials manufacturing and test and launch to design implement and deploy end-user enterprise-wide applications industrial automation data analytics infrastructure and next-generation AI to solve real problems and accelerate progress. Long term the team is laying the groundwork for a modular scalable software platform that can power highly autonomous operations on Earth and beyond. This is a team for builders and thinkers who thrive on cross-functional impact and want to shape the digital backbone of our future in space.
About the Role:
Were seeking a Business Systems Analyst to support and enhance our enterprise applications with a focus on ERP/MES systems within a manufacturing environment. This role partners closely with business stakeholders and technical teams to troubleshoot issues improve system functionality and support ongoing system initiatives.
- Provide day-to-day support for enterprise applications including troubleshooting system issues and responding to user inquiries
- Partner with business stakeholders to understand issues gather requirements and support process improvements
- Assist in the configuration testing and deployment of system enhancements and updates
- Analyze system behavior and user feedback to identify trends and recommend improvements
- Document processes known issues and solutions to support knowledge sharing and scalability
- Collaborate with cross-functional teams including Software Engineering Product and Operations to resolve issues and support system changes
- Support user acceptance testing (UAT) and training efforts for new features or system updates
About You
- Foundational understanding of enterprise systems such as ERP MES HRIS or similar platforms
- Ability to troubleshoot technical issues and translate business needs into clear problem statements
- Strong communication skills with the ability to work across both technical and non-technical teams
- Comfortable navigating ambiguity and balancing multiple priorities in a fast-paced environment
- Analytical mindset with an interest in improving business processes through technology
- Bachelors degree in Business Information Systems Computer Science or a related field or equivalent practical experience
Nice to Have (Not Required)
- Exposure to manufacturing supply chain or operations environments
- Experience supporting or working with ERP/MES or related systems (e.g. WMS PLM QMS)
- Familiarity with system configuration data analysis or process documentation
- Experience participating in system implementations or enhancement projects
At Relativity Space we are committed to transparency and fairness in our compensation practices. Actual compensation will be determined based on experience qualifications and other job-related factors.
Compensation is only one part of our total rewards package. Relativity Space offers competitive salary and equity a generous PTO and sick leave policy parental leave an annual learning and development stipend and more!To see some of the benefits & perks we offer please visit here.
Hiring Range:
$85000 - $116500 USD
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.
If you need a reasonable accommodation please contact us at .
Required Experience:
IC
About Company
A rocket company at the core, Relativity Space is on a mission to become the next great commercial launch company.