Associate Director – Strategy

About R1 RCM

R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industrys most advanced technology platform encompassing sophisticated analytics AI intelligent automation and workflow orchestration.

With over 30000 employees globally and a robust presence in India comprising over 17000 employees across Delhi NCR Hyderabad Bangalore and Chennai we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems hospitals and physician practices continuously striving to make healthcare work better for everyone.

Job Title: Associate Director Strategic Office

Reporting To: Vice President Finance & Strategy

Dotted Line: CFO Office / CEO Office (as required)

Role Type: Senior Individual Contributor with Enterprise Influence

Role Objective

The Associate Director Strategic Office will function as a highimpact strategic and business analytics partner to the VP Finance & Strategy supporting the CEO and CFO agenda through rigorous analytics operational insights and decision support.

The role focuses on support functions and operations synthesizing data across finance HR IT procurement real estate shared services and core operations to enable factbased leadership decisions enterprise prioritization and performance improvement.

Core Responsibilities

1. Strategic & Business Analytics

Act as the primary analytics lead for the Strategic Office under VP Finance & Strategy.

Own enterpriselevel metrics and insights across:

Cost margin and productivity

Headcount capacity and utilization

Operating leverage and efficiency

Design and maintain executive dashboards scorecards and KPI frameworks for leadership reviews.

Conduct structured deep dives root cause analyses and trend diagnostics to inform strategic decisions.

2. Support Functions & Operations Performance

Partner with functional leaders (Finance HR IT Procurement Real Estate Shared Services) to:

Assess performance vs plan

Identify productivity and costoptimization levers

Perform endtoend operational analyses including:

Demand vs capacity

Costtoserve and unit economics

SLA quality and service performance

Support efficiency and transformation initiatives (automation GenAI operating model changes) with quantified business cases and benefit tracking.

3. VP Finance & Strategy / CFO / CEO Office Enablement

Serve as a trusted analytical advisor to the VP Finance & Strategy on strategic and crossenterprise topics.

Support CFO and CEO office priorities through:

Onepage decision notes and executive insights

Scenario analysis sensitivities and tradeoff evaluations

Board ELT SLT QBR and investor support content

Proactively surface insights risks and decision implications rather than respond reactively

4. Scenario Planning & Decision Support

Build and maintain scenario and sensitivity models covering:

Growth vs margin tradeoffs

Cost inflation and productivity offsets

Scaleup / scaledown and organizational design decisions

Support longrange planning (LRP) and annual planning from a holistic enterprise lens beyond siloed functional views.

Assess strategic initiatives investments and priorities with clear financial and operational implications.

5. CrossFunctional Alignment & Governance

Operate as an enterprisefirst neutral thought partner balancing functional priorities with overall company objectives.

Drive consistency in metric definitions data sources and performance narratives.

Ensure followthrough on leadership actions driven from analyticsled reviews.

Act as a connective layer between Strategy Finance Operations and Corporate Functions.

Key Deliverables / Success Measures

Improved quality and speed of leadership decisionmaking.

Clear visibility into operational and supportfunction performance drivers.

Tangible cost savings productivity gains or margin improvements.

Reduced ambiguity and alignment gaps across enterprise metrics.

Strong trust and credibility with VP Finance & Strategy CFO and CEO Office

Required Experience & Qualifications

Experience

810 years of experience in Strategy Corporate Finance FP&A Consulting Business Analytics or CEO/CFO Office roles.

Strong exposure to operationsheavy or servicesled environments.

Demonstrated experience working with senior leadership and crossfunctional stakeholders.

Proven ability to translate analytics into clear business decisions and actions.

Skills & Capabilities

Exceptional analytical rigor and structured problemsolving.

Advanced financial and operational modeling skills.

Ability to simplify complex data into crisp executiveready narratives.

High comfort with ambiguity and evolving priorities.

Strong influencing skills without formal authority.

Excellent written and verbal communication.

Working in an evolving healthcare setting we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more visit:

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