Senior Product Manager, Fraud
Jersey, NJ - USA
Job Summary
Our Sr. Product Managers obsesses over their customers andpridethemselvesondevelopingfeaturestheir track the behaviorsand outcomes of every feature they launchonly to keep improving the journeywith each listen to customers their teams stakeholdersSMEs across the empirewhile always considering the overallstrategyof Caesarswhen they are creating prioritizing and sometimes negotiatingitemstheir teams backlogs and . Product Managers are natural leaders who inspireanddeliver.
We are seeking a customer-focused and highly analytical Sr. Product Manager to help drive our Fraud Prevention Risk Decisioning and Payment Integrity capabilities and reports to our Director of Product Fraud & Payment Integrity.
In this role you will contribute to the product strategy and own the execution of features tools and platforms that protect our customers and our business from fraud and payment risk. Youll collaborate closely with the Director of Product to shape the roadmap translate business requirements into actionable product work and deliver solutions that support the payments processing business with robust fraud controls that delivers frictionless user experiences.
You will work cross functionally with teams across Fraud Risk Payments Data Science Engineering Compliance and Customer Support to deliver impactful products in a highly regulated high-volume environment.
Responsibilities
Deliver and iterate on robust features across fraud prevention payment and player risk and payment integrity
Incorporate your Product Manager skillset and industry expertise with the development and roadmap prioritization with the Product Director
Capture define and prioritize requirements for fraud detection tooling rules engines decisioning workflows and identity verification systems while cultivating strategic alignment across Fraud Risk Payments Compliance Engineering and Operations to ensure successful product launches
- Collaborate with the Sr Product Director Payments and Fraud to create the product strategy and roadmap for our Payments and Risk Platforms. Your Subject Matter Expertise will directly impact several KPIs such as
- Payments transactions including deposit and withdrawals
- Product Fraud and risk mitigation
- Transaction integrity and intelligence
- Treasury settlements and reconciliation
- Operational dashboards data and reporting
- Partner with Engineering QA and Delivery teams to ensure stable deliveries
- Translate customer research regulatory updates and market insights into clear priorities and scalable solutions
- Champion a customer first research driven culture while balancing risk/fraud and regulatory constraints
- Cultivate strategic alignment across Growth Risk Compliance Fraud Payments Engineering Data Science UX Marketing and Customer Operations teams
- Build monitor and communicate results of real-time visibility into funnel health and account outcomes (dashboards leading indicators anomaly detection alerting)
- Combine qualitative and quantitative inputs (UX research usability tests VOC cohort and funnel analytics) to identify high leverage product improvements
Own the prioritization framework and process to balance business engineering and stakeholder requirements
As our payment industry SME you will communicate relevant payment industry trends with data backed recommendations and tradeoffs to senior leadership
- Your ownership vision and ability to deliver will directly impact several KPIs such as
- Fraud Loss Rate
- Chargeback Rate & Disputes KPIs
- False Positive & Customer Friction metrics
- Payment Authorization Rates
- Identity Verification Pass Rates
- Account Takeover (ATO) risk metrics
- Manual review efficiency & decision accuracy
Qualifications
- 46 years as a Product Manager with experience designing launching and optimizing largescale successful digital products; ideally in payments fintech fraud risk online gaming or similar highly regulated industries
- Industry knowledge experience and passion for fraud prevention identity verification or transaction risk logic
- Strong familiarity with detection tooling rules engines device intelligence or payment risk workflows
- Expertise in owning and delivering on complex and aggressive product roadmaps
- Abilityto write todescriptivenarrativeswhichdemonstrateyour knowledge of the problem strategies risks and data which helped formulate the proposed solution or feature
- Track recordofleading anddeliveringlarge-scale products from conception through to completion
Experience in Agile software product delivery preferably in a scrum setting usingJira
Experience working with Engineering Data Science and Fraud/Risk Operations teams
What makes you stand out:
Experience with vendor orchestration model monitoring and risk decisioning platforms
Background building platform capabilities (rules engines feature stores experimentation frameworks)
Find complexproblems withnumerousrestraintsexciting;and not daunting
Enjoylearning new skills andare passionate about newdevelopments intechnology
You are highly motivatedindividual whowantsto work with the best and be thebest
Ability to build trusting relationships with peers teams and leaders
Ability to lead through influence inspiration experience and collaboration
You inspire teams tocome together andbuild best in class B2Cproducts
The salary range for this position is $120000 - $160000 USD which is dependent on a several factors including relevant experience geography business needs and market demand. This role may offer the following benefits: medical vision and dental insurance; life insurance; disability insurance; a 401(k)-matching program; among other employee benefits. This role may also be eligible for short-term or long-term incentive compensation including but not limited to cash bonuses and stock program participation. This role includes paid Flexible Time Off and paid company holidays.
Required Experience:
Senior IC
About Company
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard. As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and ... View more