Job Classification:

The Disability Claim Examiner will be responsible for handling a claim block of disability claims and Absence claims. The Claim Examiner is accountable for ensuring optimal claims handling and timely accurate addition the role requires but is not limited to the following skills:

Will effectively and accurately manage a block of Disability and / Absence claims
Focus on customer experience to deliver the best experience for our customers
Demonstrated ability to deliver accurate dependable and trustworthy service to our customers.
A strong customer focus evidenced through maintaining customer relationships.
Strong analytical reasoning
Strong communication skills both written and verbal
Ability to work to independently in a fast-paced metrics driven environment

JOB REQUIREMENTS:
2-3 years experience in Short Term Disability and /or Absence claim management prefered
Claim/risk management skills and technical knowledge in contract interpretation and administration
Success in achieving Individual Development goals.
Goal oriented with an ability to organize and analyze information
Strong critical thinking skills communication organization and time management skills
Proven customer service skills
Demonstrated ability to adapt to the changing needs of an organization
PC skills required (i.e. Windows based environment; Word; Excel; PowerPoint)
College degree preferred

This position requires candidates to be onsite in our Portland ME office during the initial training and coaching period. Following this period work arrangements may evolve based on business needs and individual readiness.

What we offer you:

• Market competitive base salaries with a yearly bonus potential at every level.

• Medical dental vision life insurance disability insurance Paid Time Off (PTO) and leave of absences such as parental and military leave.

• 401(k) plan with company match (up to 4%).

• Company-funded pension plan.

• Wellness Programs including up to $1600 a year for reimbursement of items purchased to support personal wellbeing needs.

• Work/Life Resources to help support topics such as parenting housing senior care finances pets legal matters education emotional and mental health and career development.

• Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.

• Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period) after one year of service.

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program whereby an award if any depends on various factors including without limitation individual and organizational performance. To find out more about our Total Rewards package visit Work Life Balance Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.