Customer Service BDC Agent
Job Location:
Bala Cynwyd, PA - USA
Hourly Salary:
Posted on:
Vacancies:
Job Summary
Description of the role:
As a Customer Service BDC Agent at BMW of the Main Line your primary responsibility will be to assist customers with inquiries related service appointments. You will be the first point of contact for customers providing exceptional customer service and ensuring their needs are met efficiently.
Responsibilities:
- Handle inbound and outbound calls professionally and efficiently
- Assist customers with scheduling service appointments
- Update customer records accurately in the CRM system
- Provide information on promotions and specials
Requirements:
- Previous experience in customer service or a related field
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize in a fast-paced environment
- Attention to detail and problem-solving skills
- Proficiency in computer systems and CRM software
Benefits:
Competitive compensation of $15.00 - $20.00 per hour paid bi-weekly opportunities for advancement within the company employee discounts on products and services and a positive work environment.
About the Company:
BMW of the Main Line is a premier luxury car dealership located in Bala Cynwyd PA. We pride ourselves on providing exceptional customer service and an extensive selection of new and pre-owned BMW vehicles. Join our team and be a part of a dynamic and successful organization!
- Experience with phone computer (Excel spreadsheets) customer relations required
- Must have great communication and people skills
- A team player with an outgoing positive attitude is a must
- Competitive Hourly Wages Benefits 401(k) and Health Plans available
We attribute our success and growth to our dedicated hard-working team you have what it takes to join us
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
About Company
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