Customer Excellence Specialist
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
An exciting opportunity exists for a dynamic and customer-focused Customer Excellence Specialist to join a leading organisation within the healthcare and medical solutions industry.
The successful candidate will play a key role in delivering exceptional customer service by managing client relationships resolving queries efficiently supporting internal teams and ensuring a seamless customer experience across all touchpoints.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
Grade 12 / Matric
Diploma or Degree in Business Administration Customer Service Sales Healthcare Administration or related field advantageous
Minimum 35 years experience in customer service customer success account management or client support
Experience within healthcare medical devices pharmaceutical or related industries will be advantageous
Strong Microsoft Office skills (Excel Word Outlook PowerPoint)
Experience working with CRM systems and ERP platforms
Excellent verbal and written communication skills
Strong problem-solving and conflict resolution abilities
High attention to detail and strong organisational skills
Ability to work under pressure and manage multiple priorities
Professional proactive and customer-centric approach
If you meet the above requirements and want to make a career-changing move apply today by emailing your CV to emailprotected or visit our website:
The successful candidate will play a key role in delivering exceptional customer service by managing client relationships resolving queries efficiently supporting internal teams and ensuring a seamless customer experience across all touchpoints.
𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
Grade 12 / Matric
Diploma or Degree in Business Administration Customer Service Sales Healthcare Administration or related field advantageous
Minimum 35 years experience in customer service customer success account management or client support
Experience within healthcare medical devices pharmaceutical or related industries will be advantageous
Strong Microsoft Office skills (Excel Word Outlook PowerPoint)
Experience working with CRM systems and ERP platforms
Excellent verbal and written communication skills
Strong problem-solving and conflict resolution abilities
High attention to detail and strong organisational skills
Ability to work under pressure and manage multiple priorities
Professional proactive and customer-centric approach
If you meet the above requirements and want to make a career-changing move apply today by emailing your CV to emailprotected or visit our website:
Required Experience:
IC
About Company
Hire Resolve connects Job seekers to Employers. The company is a Specialist Recruitment & Staffing company with a national presence with a customer base of listed companies on the JSE and global multinationals. The company prides itself on its technical & industry knowledge. The cons ... View more
