Employee Financial Services Financial Center & Expansion Markets Division Lead

Job Description:

At Bank of America we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients teammates communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. Were devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical emotional and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn grow and make an impact along with the power to make a difference. Join us!

Job Description:

The Senior Product Manager role will focus on setting the strategy and leads end to end execution to deepen employee financial wellness and deliver measurable growth across deposit engagement and adoption outcomes in the Financial Center and Expansion Markets channels. The leader orchestrates cross functional teams aligns market and specialist resources and drives disciplined delivery against a divisional roadmapowning results risk and continuous improvement at enterprise scale. This role delivers on the EFS strategic framework of financial education expert advice & guidance and access to differentiated tools resources and offers for employees through close partnership with Market Leaders Market HR Consumer/Financial Center leadership Specialists and the Consumer Academy.

Responsibilities include but are not limited to:

Develop Market Plans; provide performance analysis and reporting

Implement virtual community engagement strategy and refine Financial

Center outreach approach

Execution of key EFS strategic initiatives and market level updates

Maintain strong Market Site and Lines of Business partnerships for

Retail Preferred and Merrill

Provide field support: On-board/certify EFS Specialists manage events

seminars evaluate tools and resources for virtual/in-person delivery options

Manage Specialists coverage communications and recognition

Perform related monitoring business controls and audit duties

Communicate BAC Employee value proposition to deepen relationships

promote financial wellness and help drive Life Plan adoption

Serve as BAC Brand Ambassador and Employee Client Advocate

Required Skills:

- Excellent analytical problem-solving and ability to formulate solutions

- Strong ability to create strategic plans via market research and insights

- Self-motivated with a strong work ethic and intense focus on results

- Strong interpersonal skills ability to proactively build trusted relationships and manage via influence

- Assess and learn partners business priorities and challenges followed by execution

- Excellent organizational and project management skills demonstrating effective time management skills and the ability to organize prioritize in a matrix environment

- Has the ability to learn and adapt to new information technology platforms handle ambiguity and adapt to changing circumstances

- Communicates strategic business plans and tactical goals to team/partners

- Displays passion commitment and drive to deliver an experience that improves our employees financial lives

- Proficiency in computer skills and professional programs (for example Microsoft Office)

Desired skills:

Knowledge of Consumer Banking products programs and services

Minimum 3 years of experience in strategy relationship management client care or business support roles

Knowledge of the Financial Center Channel and/or Operational

Excellence

Degree or designation (i.e. BA MBA MS CFA

Shift:

Hours Per Week:

Pay Transparency details