Associate, Box Office (Part-Time)
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Job Location:
New Bedford, NJ - USA
Hourly Salary:
USD 21 - 24
Posted on:
2 days ago
Vacancies:
1 Vacancy
Job Summary
Reports To: Box Office Manager
Location: On-site in New Bedford Massachusetts USA
Salary Range: $21.63 - $24.04/hour
Employment Type:
- Part-time approx. 24hours per week.
- Box officeoperatesWed-Sat from 12-6pm plusadditionalhoursduring shows and other events. This position primarily coversour show night preparationsandoperatinghours typically occurring between 5pm-9pm.
- Non-Exempt
About The Zeiterion
The Zeiterion (The Z) is a nonprofit organization with a mission to steward our historic theater as a gathering place for performing arts experiences where learning connection and creative expression thrive. Our work is guided by five core values: Imagination Connection Equity Transparency and Discovery. These values inform how we deliver on our mission and how we work together every day.
We are committed to cultivating a workplace where all individuals feel respected valued and empowered to contribute. As a team member youll be part of a culture that supports creativity collaboration continuous learning and inclusion. Learn more here:
Position Summary
TheBoxOfficeAssociatewillbe responsible forsupportingthe smooth operation of the box office and serves as a key contributor to delivering excellent consistent and accessible patron experiences. Workingwiththe direction of the Box Office Managerand with thesupport of the Box Office Coordinator this role handles daily ticketing operationsand customer service. TheBox Office Associatefollows establishedpoliciesincludingappropriate cashhandling protocol andmay step in to complete small event-related tasksas role plays a key part in advancing our mission and contributes to a supportive inclusive and imaginative work environment.
Key Responsibilities
Operating the box office including opening/closing duties ticket sales (in-person and by phone) order fulfillment and show-night service delivery
Answering patron inquiries troubleshooting issues and providing accessible and welcoming customer service
Supportingaccuratecash handling reporting and daily reconciliation during assigned shifts
Proficient use of the Zs ticketing and software systems and pursuing ongoing professional development in this area in response to organizational needs.
- Other duties as assigned
Qualifications
Required
Welcoming and knowledgeable customer service/patron engagement
Attention to detail and follow-through
Clear communicationskills
Proficiencyin cash handling and reconciliation
Commitment to accessible andequitableservice delivery
Preferred
Prior customer service and cash handling experience
Bi-lingual applicants with Spanish CreolePortugueseand ASLproficiency
What Were Looking For
In addition to relevant experience were looking for a colleague who:
Brings a spirit ofcuriosity creativity and openness
Communicateswithclarity honesty and care
Thrives in a collaborativerelationship-centered team
Shares our commitment toequity inclusion and anti-racism
Is excited tolearn grow and imagine new ways forward
Our Workplace Culture
As part of your onboarding youll be welcomed into a culture that reflects our values:
Imagination We encourage creative problem-solving and fresh ideas from every level of the organization.
Connection We work with empathy and respect building strong relationships across teams.
Equity We actively address inequities in our systems and strive for inclusive representation in all we do.
Transparency We communicate openly share information proactively and make decisions with integrity.
Discovery We support risk-taking and learning from mistakes as essential parts of growth.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonableaccommodationsmay be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment ranges from low to high
The Z is a collaborative work environment and employees are expected to be open and willing to collaborate across departments and teams
The Zeiterion is on an active and ongoing journey to be anti-racist organization - advancing anti-racist policies and practices and fostering and sustaining a culture that values community social justice and equity
TO APPLY
Applications will be reviewed on a rolling basis until the position is filled. To be considered please submit:
- Your resume
- A brief cover letter expressing your interest in the role
We deeply value working with individuals from a rich mix of backgrounds experiences and perspectives. We believe this diversity strengthens our institution and enriches our community. While weve outlined the qualifications and experience that we think will help someone thrive in this role we also recognize that talent comes in many forms. If your background doesnt perfectly align with every requirement we still encourage you to apply - your unique perspective might be exactly what we need.
If you require reasonable accommodation to complete a job application pre-employment testing or a job interview or to otherwise participate in the hiring process please contact or call x122.
EQUAL OPPORTUNITY EMPLOYER
The Zeiterion is an equal opportunity employer. We celebrate equity and are committed to creating an inclusive thriving environment for all employees including but not limited to a culture of antiracism in which we build policies procedures and a safe space for people from all backgrounds to feel safe and seen in our employ in our seats and on our stage. All applicants will be considered for employment without attention to race color religion sex sexual orientation gender identity national origin veteran or disability status
Required Experience:
Junior IC
