Sustainability Coach (All Levels Junior to Senior)

Job Title: Sustainability Coach (All Levels: Junior to Senior)

Department: Operations

Salary: Fromper annum

Bonus Scheme: Cohort Success Bonus & Progression Bonus

Location: Head Office: Pioneer House Morton Park Darlington

(Opportunity to work in a hybrid model upon successful completion of your probationary period)

DBS Check Required:Yes

Who We Are

As an Ofsted Outstanding provider of apprenticeships within the IT Tech and Digital sector we aim to make a difference to every learner and inspire them to succeed. Our mission drives everything we do including ambitious growth plans continued product innovation and enhancing customer experiences to create life-changing opportunities and shape the Tech & Digital talent of the future.

If our mission and this opportunity resonates with you we want to hear from you!

Role Review

As a Sustainability Coach youll use your industry knowledge and understanding of our apprenticeship programmes to deliver outstanding personal and professional guidance to learners. Youll manage your own caseload delivering training workshops and reviews to develop skills knowledge and behaviours that support timely and successful achievement.

With robust support and clear progression across levels youll grow in autonomy responsibility and impact while helping learners reach their full potential.

We offer three levels with this role:

• Junior Sustainability Coach
• Sustainability Coach
• Senior Sustainability Coach

Key Responsibilities & Role Expectations

Junior Sustainability Coach

You are building your coaching experience and growing in confidence managing learners.

In this role youll:

• Support Level 3 and 4 learners to build portfolios for end point assessments
• Assist in managing up to 56 learners through their apprenticeship via training days workshops and quarterly reviews
• Facilitate technical workshops and personal development microteaches
• Maintain high-quality programme standards collaborating with your QDA
• Establish positive relationships with learners employers and internal stakeholders
• Track learner progress via SMART online classroom and manage off-the-job hours
• Attend standardisation meetings and maintain accurate records

Sustainability Coach

You are confident managing a learner caseload and delivering high-quality apprenticeship coaching.

In this role youll:

• Support Level 3 and 4 learners to build portfolios and achieve end point assessments
• Manage a caseload of up to 56 learners delivering training workshops and microteaches
• Track learner progress through 1:1 and group sessions managing milestones and off-the-job hours
• Maintain high-quality programme standards in line with awarding body requirements
• Build strong relationships with learners employers and internal stakeholders
• Maintain accurate records documentation and compliance
• Contribute to the growth and development of apprenticeship provision

Senior Sustainability Coach

You bring additional experience technical credibility and autonomy within apprenticeship delivery.

• Support Level 3 and 4 learners to build portfolios and achieve end point assessments
• Manage a caseload of learners delivering training workshops and reviews to develop skills and behaviours
• Track learner progress and manage milestones using 1:1 and group sessions via SMART
• Maintain high-quality programme standards and ensure compliance with awarding body requirements
• Build strong relationships with learners employers and internal stakeholders
• Keep records training plans and occupational knowledge up to date
• Contribute to the growth and development of apprenticeship provision

Essential Knowledge Skills & Experience

• Relevant teaching qualification (PGCE PCET AET) and/or experience in a Corporate Responsibility or Sustainability role
• Proven experience delivering apprenticeship programmes
• Excellent written and verbal communication skills with the ability to build strong rapport and understanding with learners
• Strong interpersonal skills with the confidence to challenge constructively and provide developmental feedback
• Highly organised with strong attention to detail and the ability to manage multiple priorities effectively
• Flexible and resilient with a thorough and logical approach to problem-solving
• Confident using a range of IT systems and databases
• Open honest and transparent communicator with the determination to see solutions through to completion

Desirable Skills & Experience

• Relevant teaching qualification (PGCE PCET AET) and/or experience in a Corporate Responsibility or Sustainability role
• Degree in Environmental Science Sustainability or equivalent
• Proven experience delivering apprenticeship programmes
• Knowledge of the apprenticeship sector and standards
• Recognised Sustainability and Environmental Compliance qualifications such as IEMA Foundation/Practitioner (now IESP) Carbon Literacy certification or ISO 14001 Auditor
• Experience in stakeholder engagement and behaviour change
• Experience contributing to sustainability strategy and ongoing maintenance
• Strong understanding of environmental and sustainability concepts frameworks and systems including ESG net zero Scope 1/2/3 and ISO 14001

Our Benefits

At Baltic were committed to creating an environment where you can thrive professionally personally and socially. Voted one of the Sunday Times Top 100 Best Places to Work 2024 were proud of our culture our people and the meaningful work we do every day.

Heres what you can look forward to as part of Team Baltic:

Career Development:

• Fantastic progression opportunities and clear career pathways
• Full training and ongoing support from our in-house Enablement Team
• Tailored CPD investment including 1:1 public speaking coaching presentation skills and more

Culture & Work-Life Balance:

• A fun supportive environment with regular social events and team activities
• Early finish every Friday we operate a 4.5-day working week
• 25 days annual leave increasing to 30 with length of service
• No weekend or Bank Holiday working
• Full office closure between Christmas and New Year
• Additional Life Event Day annually for those big moments that matter
• Buy & Sell Holiday Scheme for extra flexibility

Health & Wellbeing:

• Free confidential mental health support through SPILL
• Access to high-value wellbeing initiatives including face-to-face sessions with a Health & Wellbeing Specialist
• Local discounted gym memberships
• Enhanced maternity and paternity leave (after 2 years service)

Recognition & Engagement:

• Baltic Scratch Card Scheme instant wins for great work
• Baltic Breakfasts competitions and engagement days
• Volunteer Day annually to give back to causes you care about

We dont just believe in a people-first culture we bring it to life every day. And the most exciting part Were only just getting started. Join us on our journey and be part of something meaningful ambitious and full of opportunity.

A successful Sustainability Coach will embody our core values:

• Be the Expert: Continuously deepen your understanding of apprenticeship standards coaching practices and industry knowledge to deliver confident high-quality guidance. Use your expertise to help learners build the skills knowledge and behaviours they need to succeed in both their roles and their assessments.
• Be the Customer: Put the apprentice at the centre of everything you do. Provide personalised empathetic support that recognises each learners individual strengths challenges and goals - creating a safe environment that enables confidence and growth.
• Be the Future: Embrace innovation and strive for continuous improvement in the learning experience. Use feedback data and insight to enhance delivery reduce rework and ensure our apprenticeship programmes evolve to meet future needs for learners employers and the wider organisation.

By living these values youll help shape a future-ready workforce build lasting relationships and support every apprentice to achieve their full potential.

We welcome applications from candidates of all backgrounds. However please note that were currently unable to offer visa sponsorship so youll need to have existing right to work in the UK to be considered for this role.

Please note that applications will not be reviewed until 1st April 2026 and we will be in touch with an update shortly thereafter.

Required Experience:

Junior IC