Program Manager Value Chain

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

TheProgram Manager Value Chainleads the globalDelivered In Full On Time (DIFOT)program defining a customer-back parts availability metric that measures services experience from the perspective of Mining customers. Measuring and improving DIFOT is a key enabler to achieve our Physical Availability targets and deliver measurable customer outcomes. This role sets the vision strategy and execution roadmap for DIFOT development and deployment across the value chain working directly with dealers large mining customers and crossdivision partners. This is a highly visible role serving as the face of the DIFOT program to internal and external stakeholders while driving sustainable improvements in availability governance and addition the role supports all aftermarket value chain related strategy development and execution.

Key Responsibilities:

• Lead the global DIFOT programendtoend including strategy process development customer deployment and performance governance.

• Develop and execute the DIFOT vision and strategy including integration with key enablers such asPRISM (Proactive Integrated Supply Management) and Rebuild Executionprogramsto improve timely parts delivery and customer experience.

• Serve as DIFOT program ownerfor onboardingglobal mining strategic customers.

• Act as the primary external and internal ambassadorfor the DIFOT program engaging directly with Resource Industries (RI) customers RI dealers and internal partners.

• Lead customerfacing projectsin partnership with dealers and customers to implement DIFOT remove barriers and deliver measurable improvements in aftermarket availability.

• Design and govern a multiworkstream strategic plan(short mid and longterm) with clear accountability ownership and execution rigor across the value chain.

• Develop and own DIFOT processes data and reporting platformsand ensure alignment with related parts availability measurements and reporting such as On Time In Full (OTIF) Territorial Dealer Availability (TDA).

• Drive governance and visibility of DIFOT performance recognizing DIFOT as a critical input toPhysical Availability (PA)and theRISST PA Scorecardreviewed weekly by executive leadership.

• Partner crossfunctionallyacross Caterpillar divisions supply chain product support & logistics digital analytics and commercial teams to bring this new strategy to life globally.

• Support value chain strategy development and KPI governancethrough data analytics and digital solutions.

What skill you will have:

Technical Excellence:Strong experience indemand planning parts distribution and aftermarket supply chain.

Service Excellence: Deep understanding ofendtoend drivers of availability including planning supply distribution and customer delivery.

Customer Focus:Provenexperience working directly with dealers and end customersto implement operational improvements.

Data Gathering & Analysis:Ability to organize interpret and governdata analytics and KPI reportingto drive decisions and performance.

Consulting:Demonstrated ability to define vision translate strategy into execution and deliver results over shortand longterm horizons. Ability to lead complex global programs with clear governance accountability and KPI ownership.

Top Candidates will also have:

Experience supporting mining or RI customers in a global aftermarket environment.

Background in parts availability distribution networks or physical availability metrics.

Experience launching new enterprise processes or performance frameworks.

Additional Information:

The primary work location for this role is Peoria IL Morton IL orTucson AZwith a requirement to work on-site full-time at a Caterpillar facility.

Domestic relocation assistanceis available.

This role might require 25 % travel.

Sponsorship is not availablefor this position.

Summary Pay Range:

Compensation and benefits offered may vary depending on multiple individualized factors job level market locationjob-related knowledge skills individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.

Benefits:

Subject to plan eligibility terms and guidelines. This is a summary list of benefits.

• Medical dental and vision benefits*

• Paid time off plan (Vacation Holidays Volunteer etc.)*

• 401(k) savings plans*

• Health Savings Account (HSA)*

• Flexible Spending Accounts (FSAs)*

• Health Lifestyle Programs*

• Employee Assistance Program*

• Voluntary Benefits and Employee Discounts*

• Career Development*

• Incentive bonus*

• Disability benefits

• Life Insurance

• Parental leave

• Adoption benefits

• Tuition Reimbursement

* These benefits also apply to part-time employees

Posting Dates:

Any offer of employment is conditioned upon the successful completion of a drug screen.

Caterpillar is an Equal Opportunity Employer Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.

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