Equities Trade Support Analyst

Our client a major bank in New York City is looking for Equities Trade Support Specialist

This on-site role 5 days in the office.

6 months initial contract with possible extensions or option to hire.

Rate: $90-106 on W2 possible C2C as well.

Job Description:

Provide direct front-office technology support to Equities traders middle office users and Compliance teams on the trading floor

Monitor trading platforms and FIX network connectivity to ensure system stability and availability

Diagnose and resolve real-time trading issues including detailed investigation of compliance-related inquiries

Communicate major incidents impacts and resolution status clearly to key stakeholders and senior management

Gather analyze and document business requirements from traders ensuring proper tracking prioritization and transparency

Translate business requirements into clear functional specifications for vendor and internal development teams to deliver enhancements

Share end-to-end business workflows with Support and QA teams to strengthen regression testing and operational readiness

Maintain and continuously improve the knowledge base support runbooks scripts and technical documentation

Qualifications:

Over 5 years of experience supporting mission-critical front-office trading applications within Equities including U.S. Market Making ETFs Electronic Trading Global Program Trading and Convertible Bonds

Strong understanding of high-touch trading workflows FIX protocol OMS platforms IOI processing market data and CTM flows Tidal or other scheduler systems

Proven experience handling regulatory and compliance-driven requests and inquiries including Reg NMS Reg SHO CAT ACT ORF and TRACE

Proficient with SQL querying JIRA for issue tracking and Excel for operational analysis and reporting

Demonstrated ability to build effective relationships and collaborate across front office middle office and control functions

Excellent written and verbal communication skills with the ability to convey complex technical issues to non-technical stakeholders

Strong analytical and problem-solving skills with a high level of attention to detail

Self-motivated and adaptable with the ability to prioritize and execute effectively in a fast-paced high-pressure trading environment

Experience with scripting and automation tools is a plus

Soft Skills:

Highly self-motivated with a strong sense of drive and accountability

Confident dependable and consistently reliable

Proven ability to work independently on complex issues and projects

Effective collaborator with strong teamwork skills

Excellent written and verbal communication abilities

Strong critical thinking and problem-solving skills

Detail-oriented with solid documentation and reporting capabilities

Education Requirement: Computer Science degree