Help Desk Technician Intern
Springdale, AR - USA
Job Summary
Arkansas Childrens is the only hospital system in the state solely dedicated to caring for children which allows our organization to uniquely shape the landscape of pediatric care in Arkansas. We are driven byfour core values: safety teamwork compassion and excellence. These values inform every decision and every action from the aggressive pursuit of zero hospital infections to treating each family with dignity kindness and concern. These core values fundamentally guide our work at Arkansas Childrens.
For more than a century we have continuously evolved to meet the unique needs of the children of Arkansas and beyond. Today we are more than just a hospital treating sick kids our system includes two hospitals a pediatric research institute a foundation clinics education and outreach all with an unyielding commitment to making children better today and healthier tomorrow.
About the role:
This position will be responsible for installation maintenance and general support of all systems within IT Operations. Position will evaluate and perform inventory of all computer hardware and assist Desktop Support and Networking staff.
Essential Duties & Job Functions:
- Observes and monitors computers database applications and network equipment for faulty output and errors to ensure overall correct operation procedures.
- Performs day-to-day maintenance of systems and network hardware.
- Performs tape management process.
- Documents the installation and removal of equipment.
- Prepares old PCs and outdated equipment for removal.
- Creates and edits inventory databases.
- Receives and responds to incidents for operational areas.
- Performs first level support diagnosis and resolves when possible or reports to appropriate technical staff for resolution.
- Performs other duties as assigned. that are in the determination of management associated with the position and are commensurate with the incumbents knowledge and experience.
- Rotating On-Call Pager.
- Performs other duties as assigned.
Details:
- Pay: $15/hour
- Schedule: 40-hour week Monday - Friday
- Length of Internship: 3 months
- Location: On Site in Springdale AR
Required Experience:
Intern
About Company
Apprenticely is a nonprofit with five years of success helping more than 150 employers transition to an additional staffing strategy.