Regional Delivery Director

The Regional Delivery Director serves as a Culture Brand and Customer Experience ambassador for their assigned region and across the company. This role oversees a portfolio primarily made up of Third-Party Logistic (3PL) carriers and supports the market of stores indirectly through delivery operations. Acting as both liaison and subject matter expert the Regional Delivery Director collaborates closely with cross-functional teams including Store Operations DC Operations Inventory Control and more.

This leader is accountable for meeting and exceeding financial operational and customer experience targets while managing and improving people and processes. Success is rooted in transparent positive leadership that reflects The Bobs Way.

What Youll Bring to Bobs

At Bobs Discount Furniture we value the skills and experiences that drive both results and culture. The Regional Delivery Director role calls for a blend of leadership operational expertise problem-solving and customer-first focus.

Key Skills for Success

Core Competencies & Expertise

• Leadership & People Development: Proven ability to lead motivate and inspire teams across multiple sites; strong track record in talent development coaching and accountability.
• Logistics & Operations Management: 7 years of experience in transportation logistics management and retail multi-unit operations with continuous improvement achievements.
• Customer Experience Focus: Commitment to delivering best-in-class customer satisfaction across 200 daily routes and $750M in delivered sales volume.
• Financial Acumen: Skilled in P&L management forecasting and cost optimization while driving revenue and service outcomes.
• Strategic Thinking: Ability to align business objectives with operational execution lead cross-functional initiatives and deliver measurable results.
• Process Improvement: Strong record of analyzing complex problems implementing solutions and improving routing efficiency compliance and depot performance.
• Technical Skills: Proficiency in SAP routing software WMS and CX platforms

Preferred Competencies & Skills

• Strong communication skills with ability to influence at all levels of management.
• Conflict management and motivational leadership to build a positive high-performance culture.
• Experience negotiating contracts and managing 3PL partnerships.
• Ability to manage a 50% travel schedule while balancing office and field demands.

Minimum Qualifications

• Bachelors degree; or 15 years of equivalent experience in transportation logistics or retail multi-unit management.
• 7 years in logistics management with demonstrated continuous improvement.
• 7 years in multi-unit retail leadership.

Work Environment & Physical Demands

• Typical 50 hour work week with national responsibility and 50% travel.
• Field office virtual and conference-based work.
• Ability to sit walk stand bend stoop kneel crouch push pull and handle/move up to 50 lbs unassisted; up to 100 lbs with reasonable accommodation.

Who We Are

At Bobs we have fun love what we do and are growing fast! As a leading omni-channel furniture retailer with 200 stores were committed to skills-based hiring diverse perspectives and building an inclusive culture where everyone thrives.

How We Will Support Your Success

• Competitive Medical Dental and Vision Insurance
• Generous PTO (vacation personal sick leave holidays and your birthday!)
• 401(k) Profit Sharing with company match
• Pet Insurance and company-paid Life Insurance options
• Professional Development through tuition reimbursement on-demand learning and career growth pathways
• Employee Discounts from Day 1 plus exclusive partner savings

Our Culture & Core Values

We believe in Honesty Integrity Transparency Community Safety Diversity Accountability and Fun. These values guide everything we do from customer service to employee growth.

Diversity is a Core Value at Bobs

At Bobs Discount Furniture youll feel valued supported and free to be yourself. Were committed to building a team as diverse as the communities we serve and we provide equal employment opportunities regardless of race religion gender age disability veteran status or any other protected category.

Expected Base Pay Not Including Potential Commissions Incentive Bonus etc. Opportunities:

It is policy of Bobs Discount Furniture Inc. to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race religion color sex age national origin disability pregnancy citizenship veteran or military status or any other protected status in accordance with federal state or local law.

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