Technical Enablement Manager
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Job Location:
San Francisco, CA - USA
Yearly Salary:
$ 163000 - 212000
Posted on:
6 days ago
Vacancies:
1 Vacancy
Job Summary
About Glean:
Glean is the Work AI platform that helps everyone work smarter with AI. What began as the industrys most advanced enterprise search has evolved into a full-scale Work AI ecosystem powering intelligent Search an AI Assistant and scalable AI agents on one secure open platform. With over 100 enterprise SaaS connectors flexible LLM choice and robust APIs Glean gives organizations the infrastructure to govern scale and customize AI across their entire business - without vendor lock-in or costly implementation cycles.
At its core Glean is redefining how enterprises find use and act on knowledge. Its Enterprise Graph and Personal Knowledge Graph map the relationships between people content and activity delivering deeply personalized context-aware responses for every employee. This foundation powers Gleans agentic capabilities - AI agents that automate real work across teams by accessing the industrys broadest range of data: enterprise and world structured and unstructured historical and real-time. The result: measurable business impact through faster onboarding hours of productivity gained each week and smarter safer decisions at every level.
Recognized by Fast Company as one of the Worlds Most Innovative Companies (Top 10 2025) by CNBCs Disruptor 50 Bloombergs AI Startups to Watch (2026) Forbes AI 50 and Gartners Tech Innovators in Agentic AI Glean continues to accelerate its global impact. With customers across 50 industries and 1000 employees in more than 25 countries were helping the worlds largest organizations make every employee AI-fluent and turning the superintelligent enterprise from concept into reality.
If youre excited to shape how the world works youll help build systems used daily across Microsoft Teams Zoom ServiceNow Zendesk GitHub and many more - deeply embedded where people get things done. Youll ship agentic capabilities on an open extensible stack with the craft and care required for enterprise trust as we bring Work AI to every employee in every company.
About the Role:
We are seeking a highly skilled and Technical Enablement Manager to focus on the enablement of our post sales teams; including Solutions Architects (SAs) AI Outcomes Managers (AIOMs) and Support teams. This role will be pivotal in developing and implementing technical training strategies that enhance the technical acumen and effectiveness of our technical teams driving performance efficiency and productivity. If you are a strategic detail-oriented technical professional with a passion for technical enablement we would love to hear from you.
You will:
- Develop and execute a comprehensive technical training strategy for our SA AIOM and Support teams focusing on deep technical knowledge and practical application of Gleans solutions.
- Collaborate with technical leadership to integrate advanced technical concepts into training and coaching aligning with technical competencies.
- Partner with Field Enablement functions to introduce role-specific onboarding content ensuring new hires are equipped to understand and communicate Gleans technical value proposition effectively.
- Implement continuous learning programs that cover areas such as advanced product features security integration techniques troubleshooting and best practices.
- Develop and maintain a library of technical enablement resources including technical documentation best practice guides and case studies demonstrating Gleans impact for the SA AIOM and Support teams.
- Work closely with the technical teams to understand their needs and develop content that supports their efforts in demonstrating technical value to customers.
- Partner with technical writing and the SA team to successfully train Gleans managed implementation partners.
- Monitor and analyze the effectiveness of technical enablement initiatives and use data to optimize and drive technical effectiveness.
- Facilitate training sessions for the technical teams on effectively leveraging advanced technical concepts and tools.
About you:
- 5 years of experience in a Solutions Architect Solutions Engineer Technical support or related role
- Experience in enablement is a plus!
- Bachelors degree in Computer Science Engineering or related field.
- Proven experience in technical training technical enablement or a similar role within a technical environment.
- Deep knowledge of or direct experience with LLMs/AI required.
- You have experience with cloud environments such as GCP AWS or Azure and are proficient in programming languages like Python or Java.
- You are familiar with API configurations and can effectively demonstrate technical functionalities to non-technical audiences.
- Excellent written and verbal communication skills.
- Strong project management and organizational skills.
- Ability to work effectively in a fast-paced team-oriented environment.
- Proficiency in content management systems and design software.
- Deep knowledge of technical processes and customer journey mapping.
- Ability to analyze data and use it to make informed decisions.
Location:
- This role is hybrid (4 days a week in our Mountain View or San Francisco office)
Compensation & Benefits:
The standard base salary range for this position is $163000 - $212000 annually. Compensation offered will be determined by factors such as location level job-related knowledge skills and experience. Certain roles may be eligible for variable compensation equity and benefits.
We offer a comprehensive benefits package including competitive compensation Medical Vision and Dental coverage generous time-off policy and the opportunity to contribute to your 401k plan to support your long-term goals. When you join youll receive a home office improvement stipend as well as an annual education and wellness stipends to support your growth and wellbeing. We foster a vibrant company culture through regular events and provide healthy lunches daily to keep you fueled and focused.
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organization. Were committed to an inclusive and diverse company. We do not discriminate based on gender ethnicity sexual orientation religion civil or family status age disability or race.
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AI-First Mindset at Glean:
At Glean AI fluency is core to how we work and were committed to ensuring every new hire feels confident integrating AI into their everyday work. As part of the interview process youll complete a brief AI-focused exercise or discussion so we can understand how you think about design and use AI to drive impact in your role. Feel free to reference any tools platforms or workflows you use today prior Glean experience isnt required.
Global Data Privacy Notice for Job Candidates and Applicants:
Depending on your location the General Data Protection Regulation (GDPR) California Consumer Privacy Act (CCPA) or other privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available in our . By submitting your application you are agreeing to our use and processing of your data as applicants and their applications are subject to arbitration of disputes as outlined in our Applicant Arbitration Agreement.
By clicking Submit Application I confirm that I have read the Global Data Privacy Notice and the Applicant Arbitration Agreement and I agree to the terms.
Required Experience:
Manager
About Company
Glean was created to deliver healthy and fresh foods - made directly from fruits and vegetables - into your hands! Sweet Potato Flour & Pumpkin Flour now available. Our team is made up of a handful of passionate people who have worked in food and agriculture most of their careers - ... View more
