Village of New Lenox – Operations Manager

Village of New Lenox - New Lenox IL; This venue is an advisory client of Sports Facilities Management LLC. (SFM) This Team Member would be employed by Village of New Lenox and not by SFM.

Village of New Lenox - Crossroads Operations Manager

How to Apply: Apply online at of New Lenox

Crossroads Operations Manager Position

The information in this job description has been designed to indicate the general nature of work performed by the employee within this classification. It is not designed to contain or to be interpreted as a complete inventor of all duties responsibilities and qualifications required of the employee assigned to this job.

Position: Crossroads Operations Manager

Status: Full Time

Hours: 12:00 pm to 8:00pm (hours may vary)

Salary Range: $28.29 to $40.26

Reports to: Assistant Director of Operations

PRIMARY JOB FUNCTION

The Operations Manager will be responsible for the management of the operations of the facility including but not limited to week day rentals housekeeping special events event management front desk administration and reporting. The Operations Manager will also work closely with other departments in hiring training and staff scheduling. This position will work weekdays 12pm 8pm and is responsible for weekend closing hours for events.

MAJOR DUTIES AND RESPONSIBILITIES

• Hiring and training facility team members
• Oversee front-line team members to ensure compliance with Village of New Lenox policies and additional applicable laws
• Oversee the administration and high level of detail required in the organization of rentals & events
• Primary contact for local renters and event staff
• Manages 5-10 part time staff
• Works directly with marketing specialist to increase social media traction
• Oversees all special events birthday party rentals and staff scheduling
• Ensures facility and staff on readiness for events and rentals
• Serves as Manager-on-Duty
• Educates staff on proper event and safety procedures
• Contributes to facility business plan and execution
• Performs related tasks or other duties as assigned.

REQUIRED SKILLS KNOWLEDGE AND ABILITIES

Ability to analyze problems identify alternative solutions make decisions based on financial considerations project impact of proposed actions implement recommendation and write reports and present information. Exemplify traits that reflect the Villages culture with a focus on customer service. Must be proficient in Microsoft Office products.

REQUIRED EDUCATION AND/OR WORK EXPERIENCE

Sports operational management experience or administrative experience. Knowledge

about the various aspects of sport events. A bachelors degree in recreation sports management or related field and three plus years of experience; or equivalent combination of training and/or experience.

CPR/First Aid certifications required within three months of employment.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

Duties are generally performed in both outdoor and indoor settings. This is medium to heavy work requiring the exertion of fifty (50) pounds of force occasionally up to twenty (20) pounds of force frequently and up to ten (10) pounds of force constantly to move lift and push objects. Work requires climbing stooping kneeling crouching standing walking pushing and pulling. This position is subject to outside environmental conditions including extreme cold extreme heat hazards and atmospheric conditions.

Please send your resume and/or application to Deb Smetana Director of Human Resources for the Village of New Lenox at or via US mail to the Village of New Lenox 1 Veterans Parkway New Lenox IL 60451.

The Village of New Lenox is an equal opportunity employer. Village policy prohibits discrimination and harassment against any applicant or employee based on race color religion sex pregnancy or pregnancy-related medical conditions marital status sexual orientation gender identity or expression age national origin citizenship disability genetic information military or veteran status or any other basis protected by applicable addition the Village of New Lenox is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law.

Required Experience:

Manager