BDC Representative
North Riverside, IL - USA
Job Summary
Do you enjoy helping people Would you like to create a better service experience from the first conversation with a customer
Come join our team at Castle Buick GMC in Riversideas a BDC Representative.
Whats In It For you:
- 401(K) with company match
- Major medical (50% employeepaid premium) Dental Vision insurance options
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
What Youll Do:
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet phone and live chat inquiries using email scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates sales teams and dealership management
- Utilize CRM tracking system daily
What You Bring to the Team:
- Prior experience as a BDC Representative Call Center Coordinator or related position
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid drivers license
BDC Representative: $16-$18 per hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
To learn more about us visit: Experience:
Unclear Seniority
About Company
Castle Buick/GMC, North Riverside, is looking for a Porter to join our team. We are committed to delivering an extraordinary customer experience daily and a su...