Student Account Representative Cashier

Concordia University Chicago (CUC) invites applications for the full-time non-exempt position of Student Account Representative - Cashier. This position reports directly to the Bursar and is located in River Forest IL.

This position is responsible for receiving and handling payments to the University including cash check money order credit card and direct deposits. The Cashier also handles and records other transactions related to Accounts Receivable. The position is expected to provide the highest level of customer service to all University constituents investigating and resolving queries as it pertains to their respective accounts. The position is also accountable for executing and consistently improving the processes and procedures earlier established for the department.

Responsibilities/Duties:

• Answers incoming phone calls and assists walk-in students/parents
• Replies to voicemail messages and student accounts or individual emails in a timely manner
• Processes student refunds preparing and providing reimbursement statements for students upon email request
• Assists in sending out bills to students and applies payments to their accounts
• Attends and/or presents in student events/orientations that require Business Services participation
• Provides assistance to the Universitys Finance department related to Accounts Receivable and Bank Account Reconciliations when needed
• Balances in the afternoon all current days operations and reconciles in the morning from previous days operations
• Prepares and processes monthly bank deposits
• Posts Financial Aid related checks such as MAP grants and outside resources checks to respective accounts
• Compiles and supplies report to management all monies processed
• Candidates must support and be committed to the mission and identity of Concordia University Chicago a university of the Lutheran Church - Missouri Synod (LCMS)

Skill Sets:

• Strong administrative skills/experience in a business office environment
• Good verbal and written communication skills; bilingual Spanish highly desired
• Knowledge of Microsoft Office
• Ability to learn and utilize new computer systems; familiarity with Banner highly desired
• Ability to effectively multi-task and work under strict deadlines
• Strong customer service skills
• Ability to manage conflict with students parents and other customers
• Professional demeanor
• General bookkeeping/accounting knowledge
• Enthusiastic supporter of Lutheran higher education and Concordia University Chicago

Minimum Experience Required:

• Previous cash-handling experience required
• Previous experience in Higher Education Accounts Receivable/Payable and/or Accounting preferred

Education Requirements:

High School Diploma or GED required; Associates or Bachelors degree preferred

Compensation and Benefits:

Starting range is dependent upon individual qualifications and experience. Concordia University Chicago benefit options include but are not limited to the following:

• Health Dental and Vision Insurance
• Flexible Spending Account (FSA) and/or Health Savings Account (HSA)
• Disability and Survivor Plan (Basic Life Insurance)
• Employee Assistance Program (EAP)
• Retirement Pension Plan
• Retirement 403(b) Savings Plan
• Supplemental Life Insurance
• Accidental Death and Dismemberment Insurance
• Accident Insurance
• Critical Illness Insurance
• Tuition benefits (available for employees and their qualified dependents)

Application Information:

Interested individuals should include a cover letter resume and references with their online application.

Concordia does not discriminate in the employment of individuals on the basis of race color national or ethnic origin disability sex or age. As an institution of The Lutheran Church-Missouri Synod however and to the extent allowed by law Concordia University reserves the right to give preference in employment based upon religious affiliation.

Concordia University Chicago does not generally sponsor for employment visas except for positions that oversee teach or support our international programs.

About Concordia University Chicago:

Concordia University Chicago is a liberal arts-based Christian university founded in the Lutheran tradition. Through its College of Theology Arts & Humanities College of Business College of Education and College of Health Science & Technology Concordia-Chicago offers more than 160 areas of study in small classes taught by professors who are passionate about teaching and student success. All undergraduate and graduate degrees are fully accredited by the Higher Learning Commission of the North Central Association of Colleges and Schools.

Concordia University Chicago has been recognized as a College of Distinction since 2010 and is consistently ranked among the Best Regional Universities-Midwest by U.S. News & World Report. For more than a decade combined undergraduate and graduate enrollment has exceeded 5000 students. Concordia University Chicago is located in River Forest 10 miles west of downtown Chicago. Learn more about our commitment to higher education rooted in the Gospel at .

Steadfast in Jesus Christ as revealed in the Holy Scriptures Concordia University Chicago promotes academic rigor in its liberal arts and professional programs; grounds students in objective truth integrity and excellence; and practices faithfulness to the Confessional teachings of the Lutheran Church - Missouri Synod as it forms students for vocations in church family and the world.

Required Experience:

Unclear Seniority