BMCServiceNow Discovery Engineer

Aboutthe Opportunity

TheNational IT Service Lifecycle Management departmenthas an immediate opening fora DevOps Engineer - IT Discovery Specialist reporting toSenior Product Manager.

We are seeking a skilled Engineer specializing in BMC Helix Discovery implementation and management. This role willbe responsible fordeploying configuring andmaintainingBMC Helix Discovery environments both on-premises and in government cloud environments. The ideal candidate will bridge the gap between infrastructure discovery and CMDB(Configuration Management Database)integration ensuringaccuratedata flow and system reliability.

On-site presence.

What You Will Do:

• Install configure andmaintainBMC Helix Discovery in both on-premises and government cloud environments

• Set up and manage credential management for comprehensive discovery across all network segments

• Configure and troubleshoot device discovery processes to ensure complete infrastructure visibility

• Develop and fine-tune TKU (Technology Knowledge and Update) patterns to enhance discovery capabilities

• Design andoptimizesynchronization patterns to effectively integrate discovery data with ServiceNow CMDB

• Create andmaintainscripts to extract specialized data (particularly software information) from the discovery repository

• Create andmaintainapplication dependency maps and ensure theiraccuratetransmission to ServiceNow CMDB

• Develop custom data transformation processes to meet specific CMDB requirements

• Implement andleverageCI/CD pipeline tools like GitLab for automation and deployment

• Monitor discovery health performance metrics and data quality

• Troubleshoot discovery issues and implement solutions to ensure complete visibility

• Document all discovery configurations integrations and custom scripts

Qualifications:

• Bachelors degree inComputerScience Information Technology or related field

• 10 yearsof experience working in DevOps system administration or similar IT roles

• 3 yearsof experience usingBMC Helix Discovery (formerly ADDM) implementation and management

• Strong knowledge of credential management and security practices for discovery tools

• Experiencecreating and customizing TKU patterns

• Ability to write scripts usingTPL(Tideway Pattern Language)Python JavaScriptorPowerShell

• Knowledge of CI/CD principles and tools particularly GitLab

• Good understanding of IT infrastructure components including servers network devices and applications

Preferred Qualifications

• Knowledge of ITILbestpractices and principles

• BMC Certified Professional for Discovery

• Experience working with government cloud environments (AWS GovCloudorAzure Government)

• Experienceconnectingdiscovery datatoServiceNow CMDB

• Experience with application dependency mapping and service modeling

• ServiceNow CMDB certification

• Familiarity with container tools likeDocker andKubernetes

Discover the Reason Why So Many People Love It Here!

When you join the Richmond Fed not only will you find a challenging and purposeful careeryoullalso have access to a wide range of benefits andperksthat support your health and wealth including:

• Great medical benefits

• Pension and 401(k) with employer match

• Paid time off

• Tuition reimbursement

• Paid volunteer leave

• Onsite amenities that make working here fun!

Other Requirements and Considerations:

• Candidates should review theBanks Employee Code of Conductto ensure compliance withconflict of interestrules and personal investment restrictions.

• If you needassistanceor an accommodation due to a disability please notify.

• Sponsorship is not available for this role.The selected candidate will be subject to a government security investigation and must meet eligibility requirements for access to classified information. Eligibility for this specific position requires U.S. Citizenship or three or more years of Permanent Resident (Green Card) status.

• The hiring range is$133100$182000annually.

• For candidateslocatednear other National IT locationsoutsideofRichmond VA thelistedhiringand salary ranges may be adjusted based on your geographic location.

• Salary offered will be based on the job responsibilities and the individuals knowledge skills and experience as defined in the job qualifications.

• Applications are reviewed on a rolling basis.

• Always verify and apply to jobs onFederal Reserve System Careersor through verified Federal Reserve Bank social media channels.