IT Systems & Infrastructure Engineer

RFA Engineering () is an engineering service provider dedicated to delivering our clients with timely engineering support and expertise. We are seeking a growth-oriented candidate to become an integral part of our IT team.

IT Systems and Infrastructure Engineer

We are seeking an IT Systems & Infrastructure Engineer to maintain the systems and infrastructure that power our organization. This role is responsible for the reliability performance and resilience of our network servers and cloud systems and serves as a key technical escalation point for the IT helpdesk team. The ideal candidate brings deep hands-on expertise in networking systems administration and Active Directory and takes pride in building a resilient well-documented infrastructure. This position is in our Eden Prairie MN office with the potential to work in a hybrid arrangement for the right candidate. This role may require occasional (infrequent) travel to our Dubuque IA office.

What youll do

• Administer Active Directory / Entra AD including Organization Unit Security Group design and Group policy
• Manage hybrid cloud infrastructure and storage
• Configure and maintain network switches VLANs etc.
• Configure and maintain firewalls VPN and email filter
• Perform Server maintenance and updates
• Monitor systems and network performance respond to incidents and conduct root cause analysis to prevent recurrence
• Oversee virtualization infrastructure and ensure ongoing server health and maintenance
• Manage our ITSM & RMM platforms
• Manage our endpoint configuration management platform and workstation imaging platform (actual software deployments and images created and maintained in conjunction with or by others)
• Administer backup and disaster recovery processes ensuring verified and tested recovery capabilities
• Maintain documentation including network topology diagrams firewall rule sets & IT processes
• Serve as a Tier 2/3 escalation resource and collaborate with the IT Helpdesk team on complex issues
• Assist with Sharepoint permissions as necessary
• Lead or Assist with the implementation of new IT systems and platforms
• Mentor a seasonal intern

Desired Experience

• 5 years of experience in IT infrastructure network engineering or systems administration (Dell infrastructure and HP Aruba switching experience preferred)
• Strong hands-on expertise in network design routing switching and firewall administration (FortiGate Forti-EMS and Forti-Analyzer experience preferred)
• Proficiency with Active Directory / Entra AD and Microsoft Azure or other hybrid cloud platforms
• Experience with virtualization technologies (Nutanix VMware or equivalent)
• Solid understanding of security best practices required experience with CIS Controls preferred
• Familiarity with backup and disaster recovery tools particularly Veeam and Hycu
• Experience with software deployment automation platforms (OpenText Zenworks SCCM Intune PDQ or similar)
• Experience with ITSM tools such as Halo InvGate or Team Dynamix) preferred but not required
• Experience with various cloud technologies such as Azure and/or AWS Panzura preferred but not required.
• Strong troubleshooting and analytical skills with a systematic approach to problem-solving
• Thorough documentation practices and attention to detail
• Ability and desire to tackle new systems or platforms
• Linux administration experience a bonus
• CompTIA Network/Security or Microsoft certifications preferred but not required
• Bachelors degree in Information Technology Network Engineering or related field preferred but not required

Pay Range: $110000-$130000 Commensurate with experience

About RFA Engineering

RFA Engineering has provided product development and engineering services to industry leading customers since 1943. Our primary focus is the development of off highway equipment including agricultural construction mining recreational industrial and special machines. Our work includes concept development product design documentation problem-solving simulation optimization and testing of components systems and complete machines. Our engineering staff is located at our Engineering Center in Minneapolis branch office in Dubuque IA and at numerous customer sites throughout the U.S.

Competitive Benefits

• Health and Dental Insurance
• Health Savings Account
• TelaDoc: Virtual Health Care
• Vision Insurance
• Company Paid / Supplemental Life Insurance
• Company Paid Long-Term Disability
• Supplemental Short-Term Disability
• Retirement Savings Account (Traditional 401k & Roth 401k)
• Flexible Spending Plan Dependent Care
• Bonus Plan (Exempt Employees Only)
• Paid Time Off (PTO)
• Paid Holidays
• Bereavement Leave
• Employee Assistance Programs (EAP)
• Education Assistance

Equal Opportunity and Veteran Friendly

Required Experience:

IC