Product and Experiences Director

JOB DESCRIPTION:

About the Role
The Head of Product and Experiences (Digital Solutions) is the senior leader responsible for defining product vision shaping the operating model and driving execution across digital products and connected experiences. This role owns the strategic why and what while providing the technical leadership and product judgment needed to guide the how through a team of Product leaders and Technical Product Owners.
This role is intended for a product leader with strong technical credibility prior hands-on software development experience and a builder mindset. The ideal candidate combines startup-style speed ownership and pragmatism with the ability to scale teams products and delivery in a complex cross-functional environment.
This leader will directly lead the Technical Product Owner function strengthening technical product management across mobile web backend platform and shared experience services. The role also requires strong international perspective cross-cultural fluency and the ability to operate effectively across global teams and markets.

Key Responsibilities

• Own the product and experience strategy for Digital Solutions aligning roadmap priorities to customer patient commercial and business outcomes.

• Lead coach and develop the Technical Product Owner organization building a high-performing team with strong technical product management capability.

• Provide leadership across TPOs with varying levels of technical depth setting a consistent bar for execution decision-making and product accountability.

• Translate company and portfolio strategy into clear product direction outcome-based roadmaps and measurable priorities.

• Partner closely with Engineering Architecture Systems Engineering UX Program Management Commercial and R&D to turn strategy into scalable high-quality releases.

• Bring strong technical product leadership across mobile web backend and platform services with credibility in architecture sequencing and delivery trade-offs.

• Drive clarity in ownership decision rights governance prioritization and execution cadence across the Products and Experiences operating model.

• Ensure product discovery delivery quality compliance and release readiness work as one connected system.

• Champion a builder culture with a startup mindset: high ownership bias for action rapid learning and disciplined execution.

• Use data and operating metrics to improve product outcomes delivery predictability throughput quality and customer impact.

• Support platform reuse and shared capabilities in partnership with Platform Architecture and Engineering leaders.

• Serve as the senior product and experience leader with executive stakeholders ensuring clear communication of priorities trade-offs risks and performance.

Required Qualifications

• 12 years of experience across Product Management Technical Product Management Product Leadership Engineering or Technical Program Leadership.

• Prior hands-on software development experience required; strong preference for candidates who began their career in software engineering or development.

• Strong technical fluency across modern software delivery including experience across mobile web backend and platform or service-oriented environments.

• Proven experience leading technical product teams including Technical Product Owners Product Managers or similar roles.

• Demonstrated ability to translate ambiguous business goals into product strategy executable plans and measurable outcomes.

• Strong experience operating in cross-functional matrixed organizations and influencing without formal authority.

• Builder mindset with experience in startup scale-up or high-growth environments.

• Excellent communication and stakeholder management skills across technical and non-technical audiences.

• Strong international business acumen and cross-cultural leadership capability.

• Significant international experience including lived and/or professional experience across multiple regions; experience in both the US and Europe is strongly preferred.

• Fluent English required; proficiency in at least two additional languages strongly preferred.

• Bachelors degree in Computer Science Engineering or a related field or equivalent practical experience.

Preferred Qualifications

• Experience in regulated industries such as healthcare med-tech life sciences or finance.

• Familiarity with React Native Go Python cloud platforms CI/CD observability and modern quality engineering practices.

• Experience scaling product operating models across multiple teams geographies and product lines.

• Experience leading organizational change not only product delivery.

How This Role Works with Key Stakeholders

• Leads the TPO function and ensures technical product execution is aligned with product strategy and business priorities.

• Partners with Engineering and Architecture leaders on solution direction sequencing technical trade-offs and long-term platform evolution.

• Works with Commercial and business stakeholders to align product investments with customer and market needs.

• Collaborates with UX and Experience teams to ensure products are intuitive differentiated and outcome-oriented.

• Works closely with Program Managers to ensure delivery plans dependencies and release readiness support portfolio success.

• Acts as the senior connector between strategy technical execution and organizational performance.

The base pay for this position is

In specific locations the pay range may vary from the range posted.

JOB FAMILY:

DIVISION:

LOCATION:

ADDITIONAL LOCATIONS:

WORK SHIFT:

TRAVEL:

MEDICAL SURVEILLANCE:

SIGNIFICANT WORK ACTIVITIES:

Director