Automotive Service Advisor
Walnut Creek, CA - USA
Job Summary
- 401(k)
- 401(k) matching
- Employee discounts
- Paid time off
- Paid holidays
- 401k
- Sick Leave
- Employee discounts
Help promote the Midas name and services analyze vehicle service needs effectively communicate those needs to the customer; and ensure that quality services are performed on the vehicle in a timely yet thorough manner.
They also ensure the shop maintains a high professional image.
- Meet and greet Customers.
- Write estimates and suggest services to the customer.
- Superior ability to positively relate and communicate with customers including outstanding telephone skills.
- Some Mathematical skills are necessary for creation of estimates and billing.
- Ability to make fair and honest recommendations to customers of needed repairs and potential problem areas.
- You will check vehicle maintenance records; examining service schedules.
- Write estimates for parts and labor review suggested services with customers.
- Sell Maintenance Brakes Tires Alignments and more. We are full service shop.
- Build a great rapport and relationship with customers so they continually return for their service needs.
- Oversee work done by tech by reviewing inspection forms and tech notes for suggested services.
Estimating Product Knowledge Customer Service Problem Solving
- High School Diploma or equivalent (preferred)
- Must have Clean and Valid drivers license in good standing
Candidates must have good communication skills and can work well with others and must be Punctual and reliable Self-Motivated Focused on Quality willing and able to work hard and efficiently.
Experience:
- Service writing: 2 years (Preferred)
- CA driver license (Preferred)
- Yes
- Store Manager
- Assistant Manager
- 401(k)
- 401(k) matching
- Employee discount
- Paid time off
- 8 hour shift
- automotive: 1 year (Preferred)
- Sales: 1 year (Preferred)
auto automotive mechanic mechanics tech technician journeyman jobber R&R master experienced service writer service advisor
Join Our Team
As one of the largest destinations for automotive services Midas is dominating the industry in developing career paths and building relationships within the communities they serve.
At Midas we take care of everything tires brakes oil so the opportunities to grow and develop expertise with Midas are endless.
Required Experience:
Unclear Seniority
About Company
Trust your local Midas store for Total Car Care including, brake repair, oil change, tires mufflers & exhaust and all of your auto repair needs. Schedule an appointment at Midas.com today.