SVP Field Operations

The SVP of Field Operations is a key executive leader responsible for overseeing the performance growth and operational excellence for assigned regions within ATIs national footprint. This role drives strategic execution across the field ensuring consistent delivery of high-quality patient care strong financial performance and alignment with organizational goals.

The SVP partners cross-functionally with clinical leadership finance HR and business development to scale operations optimize workflows and enhance the patient and provider experience.

Support the Chief Operations Officer and executive leadership team in achieving strategic goals with overall accountability and responsibility for the day-to-day management and operations of our core clinics
Collaborate with shared services leaders to deliver clinical innovations and excellence to our delivery of patient care
Oversee all aspects of Field operations for assigned regions to ensure all team members are working towards clinical deliverables and timelines with ultimate accountability for the teams performance in achieving performance goals
Accountable for partnering closely with Sales to drive in market referrals and conversions
Work closely with the HR and TA teams to ensure retention and attraction strategies are aligned and positioned for success
Own all metrics associated with the balanced scorecard and deliver exceptional results
Inspire teams and develop our leaders within the field and clinics
Innovate to improve patient journey and outcomes
Creates a cohesive high functioning team that values collaboration inclusion transparency and excellent communications
Lead divestitures and denovo expansion within regions
Continually monitor evaluate and optimize clinic financial performance

Financial Performance & Growth
Own field-level P&L performance including revenue growth cost management and margin improvement
Analyze KPIs (visits per day cancellation rates etc.) and implement data-driven improvements
Partner with sales strategic growth teams to support de novo clinic launches acquisitions and integration efforts
Identify and execute strategies to increase market share and clinic utilization

Clinical & Patient Experience Excellence
Collaborate with clinical leadership to ensure high standards of care and compliance with regulatory requirements
Promote a patient-first culture focused on outcomes satisfaction and retention
Monitor and improve patient experience metrics
Willingness to travel to corporate and within markets as needed

Minimum Education
Required:

Preferred:

Minimum Experience
Required:
15-20 years of progressive field operations experience
Preferred:
None

Knowledge Skills and Abilities
Proven capability to be results-oriented and lead field operations at scale
Proven experience recruiting developing and leading high-performing teams
Track record of successful fiscal and operating leadership; demonstrated financial expertise
Proven ability to identify and define business problems and issues and develop strategic and financial frameworks
Powerful communication and presentation skills both written and verbal including the ability to influence and impact results at all levels internally and externally

Licenses and Certifications
Required:
Licensed PT or ATC
Preferred:
None