Senior Quality Assurance Engineer (Mobile)

Join Chubb North Americas Personal Risk Services (PRS) technology team as a Senior Quality Engineer and help us lead the next evolution of quality engineering in an AI-driven world. We are seeking a technically exceptional engineer with deep experience in automation and AI who is eager to drive innovation and accelerate our quality engineering this role you will take ownership of quality across two of our most critical digital product groupscustomer-facing and agent-facing web and mobile platformssetting the technical direction and ensuring every release meets the highest standards of excellence. Youll have the opportunity to be both hands-on and strategic architecting automation frameworks evaluating and implementing AI-powered quality tools and developing and executing quality strategies that directly impact product velocity defect escape rates and user confidence. As part of Chubbs Quality Engineering Chapter youll collaborate across teams sharing best practices and influencing the evolution of quality engineering throughout the organization. PRS Digital is the technology engine behind insuring some of the worlds most complex and high-value personal risks and our clients agents and internal teams rely on our platforms to be fast reliable and intuitivemaking your work central to delivering world-class experiences. If you are passionate about modern quality engineering thrive in a collaborative high-velocity environment and want to play a key role in shaping the future of quality at Chubb we invite you to join us and make a lasting impact.

In this role you will:

• Champion unified quality strategy across customer- and agent-facing product groups aligning quality goals with roadmaps and release cadences
• Define and enforce consistent automation frameworks quality gates and testing standards across UI API and integration layers
• Translate business and product risks into robust test coverage models ensuring critical user journeys are protected by automated regression
• Establish track and report on key quality KPIs (defect escape rate automation coverage cycle time reduction) to engineering leadership
• Architect build and evolve scalable automation frameworks using Playwright Cucumber and Postman to support end-to-end BDD and API testing
• Integrate test suites into CI/CD pipelines with quality gate enforcement and coverage dashboards leveraging tools like Jenkins GitHub Actions and SonarQube
• Mentor QA Engineers and partner cross-functionally to embed quality into every delivery stage drive shift-left BDD practices and lead continuous improvement through retrospectives and root-cause analysis

• Bachelors degree in Computer Science or related field or equivalent experience
• 10 years in quality engineering building and scaling test automation for complex web and mobile apps; experience with digital insurance platforms (Property & Casualty)
• Expert with Playwright Cucumber and Postman for UI and API automation in CI pipelines
• Experience integrating automation into CI/CD (Jenkins GitHub Actions) and enforcing quality gates (SonarQube)
• Familiar with AI-assisted testing tools (e.g. self-healing frameworks AI test generation LLM-based data synthesis)
• 3 years leading QA teams driving end-to-end quality strategy and stakeholder alignment
• Skilled in defect lifecycle management (Jira Zephyr X-Ray) mobile testing (Appium Espresso) and clear communication of quality risks
• Demonstrated expertise in identifying and mitigating security risks during quality assurance testing of external-facing mobile applications ensuring compliance with industry standards and protecting sensitive client and user data
• Exposure to performance testing (JMeter k6 Gatling) preferred
• Experience with AI coding assistants/GenAI feature testing preferred
• Agile team experience with a focus on rapid delivery preferred

The pay range for the role is $85000 to $120000. The specific offer will depend on an applicants skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package more details on which can be foundon our careers website. The disclosed pay range estimate may be adjusted for the applicable geographic differential for the location in which the position is filled.