Transportation Manager | Full-Time | Miami Beach Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services with a platform spanning venue development and end-to-end capabilities across venue management hospitality and sponsorship sales. Founded in 2015 the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas stadiums convention centers music festivals performing arts centers and cultural institutions spanning four continents.

Under the direction of the Director of Public Safety and Transportation the Transportation Manager is responsible for delivering the highest level of customer service while maximizing efficiency. Main responsibilities include directing overall leadership planning administration management of the MBCC transportation plans loading dock operations and logistics related to department operations. The Transportation Manager provides leadership to the transportation staff (Transportation Agents Loading Dock Supervisor) General Service Contractor and loading dock operations. Responsible for coordinating all event related transportation and dock operations logistics and staffing.

This includes working closely with internal MBCC Departments to include contract partners vendors exhibitors Event Managers show management transportation management companies and local stakeholders on transportation and loading dock related issues and projects as directed. Their duties include supervising and managing staff that assist with transportation activities such as curbside management directing traffic dispatching and routing while maximizing efficiencies to ensure safe and efficient operation.

The Transportation Manager also ensures that team members and patrons comply with safety rules and regulations. The transportation manager ensures there is a coordinated effort in preparation for and execution of the move in/out of each event in compliance with MBCC policies.

This role pays an annual salary of $62000-$72000

Benefits for Full-Time roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays)

This position will remain open until July 3 2026.

The award-winning Miami Beach Convention Center (MBCC) welcomes meeting and event planners exhibitors and attendees to Miami Beach and Miami. Reimagined following a $640-million-dollar renovation the MBCC provides a world-class state-of-the-art event venue for exceptional conferences conventions tradeshows and meetings. The new 800-room connected Grand Hyatt Miami Beach is under development and slated to open in late 2027.

A LEED Silver certified green building the venue includes a magnificent Grand Ballroom 500000 square feet of flexible exhibition halls 4 junior ballrooms outdoor terraces & parks and 84 breakout rooms. The MBCCs immediate proximity to lively South Beach Lincoln Road Ocean Drive and many other Miami Beach cultural arts attractions make it an ideal venue for your next event.

• Manage all transportation operations on move-ins show days and move-outs.
• Oversee and manage the delivery of training curriculum for transportation staff including assessing effectiveness.
• Manage all event transportation plans including move-in and move-out operations valet operations hotel shuttle operations taxi line management and variable message sign deployment.
• Prepares Transportation Plans and maintains all required reports records and logs regarding transportation planning for all events.
• Reviews and approves all Transportation plans ensuring all plans comply with MBCC policies and appropriate personnel are scheduled.
• Produces anticipated schedule of loading dock activities and coordinates with appropriate departments and contractors regarding space availability and scheduling.
• Provide leadership direction and order to loading dock activities and manage the loading dock team to ensure smooth and efficient operations.
• Maintains relationships with contractors and ensures adherence to venue policies.
• Works with all MBCC departments clients and contractors on transportation needs for planning management and execution of events.
• Works with the marketing department on all transportation-related communication.
• Oversees employee parking operations including issuing permits and maintaining documentation.
• Assists in projecting and monitoring departmental budgetary needs and spending.
• Manages Waste Management and Sustainability Program for the venue.
• Conducts shift briefings and provides necessary information to transportation staff.
• Coach mentor and provide direction and supervision to transportation staff; responsible for department scheduling and training.
• Collaborates closely with Public Safety to support life safety emergency access security operations and overall risk management.
• Ensures safe vehicle and pedestrian movement including traffic flow rideshare operations and emergency access routes.
• Maintains coordination with City of Miami Beach departments (parking police fire rescue) for transportation planning and emergency readiness.
• Serves as the primary liaison with City of Miami Beach Transportation and Parking Departments and third-party parking and valet operators.
• Participates in site visits and supports client engagement related to transportation operations.
• Supports emergency operations and incident response including evacuations and traffic control.
• Other duties and responsibilities as assigned.

Supervisory Responsibilities:

• Manage the work of loading dock personnel and related teams to ensure efficient and safe operations.
• Plan assign and direct work; support performance management employee engagement and coaching.
• Participate in interviewing hiring training and development of team members.
• Address employee concerns and resolve operational challenges in partnership with People & Culture and leadership.

• Strong understanding of transportation flow and planning in high-volume environments particularly within venue management.
• Experience coordinating with the City of Miami Beach on transportation plans and operations.
• Excellent leadership organizational and problem-solving skills.
• Ability to manage multiple priorities and navigate high-pressure situations.
• Strong communication and interpersonal skills with the ability to work across all levels of the organization.
• Experience working with union contracts and transportation-related regulations preferred.
• Bilingual (English/Spanish) a plus.

Education and Experience:

• Associates or Bachelors degree in business logistics transportation or a related field preferred (or equivalent experience).
• 3-5 years of relevant experience in transportation logistics operations or venue management strongly preferred.
• Experience in a public assembly venue or similar environment highly desirable.

Computer Skills:

• To perform this job successfully an individual should have intermediate computer knowledge.
• Experience with Microsoft Suite applications such as Word Excel Power Point.
• Knowledge of event industry software.

Certifications & Licenses:

• Valid Drivers License (Required)
• OSHA 10-Hour Certification CPR/AED/First Aid and Florida Class D Security License (Preferred)

Work Schedule:

The work schedule of this position typically involves a 5-day work week; however this will fluctuate based upon the needs of the community business needs projects and/or events. Must have the ability to work a flexible schedule including late nights early mornings weekends or holidays and the ability to remain available 7 days per week.

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.