Customer Sales Representative

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profile Job Location:

Roswell, GA - USA

profile Hourly Salary: $ 18 - 25
Posted on: 4 days ago
Vacancies: 1 Vacancy

Job Summary

Replies within 24 hours
Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development
  • Bonus based on performance
ONLINE APPLICATION PROCESS ONLY: NO ADDITIONAL INFORMATION AVAILABLE
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales and service career Join our TEAM at Ace Handyman Services! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers.
In this role you will facilitate calls to educate and sell our customers on the types of repair services & solutions we provide as well as our service model. Some social media management and engagement experience is a plus!
Job Responsibilities
As a Customer Service Coordinator you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen/handyman. This will require that you provide customers with information and expert advice on our services pricing and availability. You will also provide logistical support for our craftsmen helping them with material ordering and scheduling efficiencies.
Your specific duties in this role will include:
  • #1 Priority - Answer phone within 3 rings and make the sale
  • Respond to job leads in a timely manner
  • Coordinating the schedule and material ordering for multiple craftsmen and projects
  • Utilizing our dispatching & schedule management software (ServiceTitan)
  • Returning customers calls as needed and following up with past customers
  • Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements
We are looking for a professional who is highly organized and detail-oriented with a strong administrative background and a strong outreach experience. It is also important that you display excellent verbal and written communication and interpersonal skills as well as the ability to interact effectively with both customers and our craftsmen/handyman. You will also need a strong solution-focused attitude and be quick on your feet.
Specific qualifications for the role include:
  • Support flexible hours ranging between 7:30am - 5:30pm
  • Phone sales experience a must
  • At least 5 years of service dispatch scheduling experience
  • At least 5 years of direct customer-facing experience
  • Social media management and engagement a plus
  • Exceptional phone sales experience (Confident & Engaging)
  • Excellent technology skills a must (ServiceTitan MS Excel Teams Word)
  • Great multitasking and prioritization skills
  • Sales and/or Marketing a basic understanding of sales and marketing and the differences between the two a plus
  • Managing service crew members and schedules
Build fun and rewarding career with an industry leader!
Apply now!
Compensation: $18.00 - $25.00 per hour



The 800 Craftsmen who represent our Brandare the heart and soul of our turn-key white-glove home repair maintenance and improvement are skilled and experienced in many trades but their professionalism and attention to detail is what sets them apart from others who work in the industry.

Most of the projects completed are for Repeat and Referral Customersfolks truly appreciate our high level of service and they often request additional work by asking for particular Craftsmen by name. If you take great pride in your skills and abilities and wish to join a proven winning TEAM please apply to the position(s) available by selecting Show Me All Jobs above.


Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directlyto the franchise owner and all hiring decisions will be made by the management of that franchise. All inquiries about employment atthis franchise should be made directly to the franchise owner and not to Ace Handyman Services Corporate.


Required Experience:

IC

Replies within 24 hoursBenefits:Competitive salaryOpportunity for advancementTraining & developmentBonus based on performanceONLINE APPLICATION PROCESS ONLY: NO ADDITIONAL INFORMATION AVAILABLEAdministrative professionals-- are you looking for a way to turn your customer service background and your ...
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View Open Positions Take Back Your Life, With Confidence Come work for and be a part of the most trusted brand in hardware and home improvement. Join our TEAM as we redefine the power of the trades. Let Ace Handyman Services handle all the hassles and paperwork while you keep your fre ... View more

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